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Asset Operations Specialist - Web3 Wallet

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.


The Binance Wallet team is building a decentralized version of Binance, featuring on-chain infrastructure, self-custody wallets, a DEX, decentralized Earn, and more. We empower users with full control over their assets for seamless token trading across any blockchain. This Web3 initiative expands our strategic landscape and complements our CEX business, offering significant growth potential. Join us and be part of this exciting journey.


Our Wallet Operations team seeks an Operations Specialist to oversee Asset Funds operations for Binance Wallet.



Responsibilities
  • Coordinate with internal and external stakeholders to achieve given KPI
  • Assist the team lead to implement structured workflow, guidelines and improve team efficiency
  • Monitor and control all stages of the project life cycle and ensure that team’s project targets are met within the project timeline 
  • Monitor and resolve wallet issues by coordinating with internal and external stakeholders
  • Investigate business demands and provide overall solutions and implementation
  • Analysis of issues faced by users and propose solutions
  • Responsible for other ad-hoc tasks


Requirements
  • 3-5 years of experience in Web3 and finance industries
  • Good understanding of financial and blockchain trading business, especially in on-chain trading for early Web3 projects
  • Great logical thinking ability, communication skills, self-driven and quick-learner
  • Have a sense of responsibility, self-motivation and a strong capability


Why Binance

• Shape the future with the world’s leading blockchain ecosystem

• Collaborate with world-class talent in a user-centric global organization with a flat structure

• Tackle unique, fast-paced projects with autonomy in an innovative environment

• Thrive in a results-driven workplace with opportunities for career growth and continuous learning

• Competitive salary and company benefits

• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)


Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

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CEO of Binance
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Changpeng CZ Zhao
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What You Should Know About Asset Operations Specialist - Web3 Wallet, Binance

At Binance, we're not just about trading cryptocurrency; we're about creating an inclusive financial ecosystem that empowers everyone. As an Asset Operations Specialist for our Web3 Wallet team, you'll join a group of passionate individuals dedicated to revolutionizing how users interact with their digital assets. This is a fantastic opportunity for someone with 3-5 years’ experience in the Web3 and finance industries. You’ll be instrumental in ensuring seamless asset fund operations, working closely with internal and external stakeholders to hit those ambitious KPIs. Your ability to monitor project life cycles and resolve wallet issues will be critical in sustaining our rapid growth in the decentralized space. Additionally, you’ll get to dive deep into user feedback, analyzing issues, and working collaboratively to provide innovative solutions. Here at Binance, we pride ourselves on our flat structure where your voice matters and where you can take ownership of fast-paced projects that challenge and inspire you. With a competitive salary and benefits, along with the flexibility of a work-from-home arrangement, we also emphasize continuous learning and career growth. If you’re driven, curious, and excited about the future of finance, we’d love to have you on board as we build something extraordinary together.

Frequently Asked Questions (FAQs) for Asset Operations Specialist - Web3 Wallet Role at Binance
What qualifications are required for the Asset Operations Specialist position at Binance?

To apply for the Asset Operations Specialist role at Binance, you should have 3-5 years of hands-on experience in the Web3 and finance industries. A solid understanding of financial processes and blockchain trading is essential, particularly in on-chain trading scenarios. Additionally, strong communication skills and a self-driven work ethic are paramount for success in this position.

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What does a typical day look like for an Asset Operations Specialist at Binance?

A typical day for an Asset Operations Specialist at Binance includes coordinating with various internal teams and external partners, analyzing project progress, addressing wallet-related issues, and collaborating on solutions based on user feedback. You’ll also spend time refining workflows and reporting on project milestones to ensure alignment with operational goals.

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How does Binance support the career growth of an Asset Operations Specialist?

Binance is committed to continuous learning and offers numerous opportunities for career advancement to its employees, including Asset Operations Specialists. By working in an innovative environment alongside talented professionals, you'll have access to resources for professional development, mentorship programs, and the chance to take on new, challenging projects that refine your skills.

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What benefits does Binance provide to its Asset Operations Specialists?

In addition to a competitive salary, Binance offers a range of benefits for its Asset Operations Specialists, including a flexible work-from-home arrangement, health benefits, and opportunities for further training and development. We also foster a diverse work environment, which enhances collaboration and innovation.

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Common Interview Questions for Asset Operations Specialist - Web3 Wallet
Can you describe the experience you have in the Web3 and finance industries relevant to the Asset Operations Specialist role?

When answering this question, focus on specific projects you’ve worked on in the Web3 and finance sectors. Highlight your role, the challenges you faced, and how you overcame them, ensuring to connect your experience to the key responsibilities outlined for the Asset Operations Specialist position at Binance.

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How would you handle resolving a wallet issue that affects user transactions?

A strong response would start with emphasizing your analytical and problem-solving skills. Describe how you would first assess the issue by gathering relevant information, coordinate with both internal teams and external stakeholders, and implement a systematic approach to resolve the problem efficiently, keeping user experience the priority.

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What strategies would you employ to improve team efficiency and workflow at Binance?

Discuss specific strategies you've successfully implemented in past roles. This could include using project management tools, conducting team reviews to streamline processes, or creating documentation for best practices. Showcase your understanding of efficiency in operations and how it aligns with the goals of the Asset Operations team.

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Describe a time when you had to analyze user feedback to propose a solution. What was the outcome?

Be prepared to narrate a situation where user feedback led to actionable insights. Detail how you collected and analyzed the feedback and the solution you proposed, focusing on the impact it had on user satisfaction and operational efficiency.

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What do you think are the key challenges facing decentralized asset operations in Web3?

Highlight your awareness of current challenges in the decentralized space, such as regulatory issues, security concerns, or user education. Discuss how addressing these challenges is critical to operational success and regulatory compliance in the Asset Operations Specialist role.

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How do you prioritize tasks when managing multiple projects at once?

Share your approach to prioritization, which might include techniques like the Eisenhower Matrix or utilizing project management software. Emphasize your ability to remain organized and efficient while handling various projects simultaneously, ensuring you meet deadlines.

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What tools or technologies are you familiar with that are relevant to this position?

Mention any project management, analytics, or cryptocurrency-specific tools you've used in previous roles, such as JIRA, Asana, or blockchain analytics platforms. Explain how mastering these tools can contribute to your effectiveness as an Asset Operations Specialist.

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How do you keep updated with the latest trends in Web3 and blockchain technology?

Demonstrate your proactive approach to continuous learning through specific resources, such as industry publications, webinars, conferences, or community forums that focus on Web3 and blockchain innovation. This shows your commitment to staying relevant in a rapidly evolving field.

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Can you provide an example of how you've successfully collaborated with cross-functional teams in the past?

Describe a situation where you worked with marketing, tech, or compliance teams, detailing your communication methods and how these collaborations drove project success. This illustrates your teamwork ability, which is crucial for the Asset Operations Specialist role.

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What excites you about working with Binance and the Web3 Wallet team?

Share your enthusiasm for the innovative work Binance is doing in the blockchain space. Highlight specific aspects of the Web3 Wallet project that resonate with you personally or professionally, and explain how you envision contributing to this exciting initiative.

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Binance is a leading global cryptocurrency exchange company founded in 2017 by Changpeng Zhao. We offer our services to over 169 million registered users in over 180 countries worldwide.

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Full-time, remote
DATE POSTED
March 24, 2025

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