Field Application Specialist: Molecular - North & South Carolina

• Perform all work in compliance with company policy and within the guidelines of bioMérieux’s Quality System.
• Coordinate and provide technical training, consultation, and ongoing support of bioMérieux’s diagnostic product lines within the U.S. customer base.
• Develop, cultivate, and maintain strong professional relationships with all customers.
• Answer internal and external customer inquiries and ensure regulatory compliance through timely and accurate documentation in bioMérieux’s CRM system; consulting as appropriate with Sales Partners, Application Specialists, Field/System Engineers, IT Resources, Management teams, and Local/Global Support Teams.
• Provide consistent follow up to ensure customer satisfaction and meet minimum key performance indicators.
• Responsible for efficient territory management within operating expense budget.
• Support bioMérieux revenue initiatives.
• Perform other duties as assigned, and/or as business needs dictate.

• Bachelor’s degree in medical technology, technical, or life science field
• 1+ years clinical laboratory experience or equivalent.
  • bioMérieux product experience preferred.
  • ASCP or MLT certifications preferred
  • Molecular experience is preferred but not required
  • Laboratory Information System, or Connectivity/Networking experience a plus.
• Experience with guidelines with CLIA regulations and/or additional laboratory credentialing agencies preferred.
• Experience with related technical field applications support strongly preferred. 

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