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Marketing Operations Specialist - HubSpot | WebFlow | Venture Capital image - Rise Careers
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Marketing Operations Specialist - HubSpot | WebFlow | Venture Capital

ABOUT BIP CAPITALBIP Capital is an integrated private market investment platform built to create and capture opportunities through BIP Ventures traditional venture anchor funds, an Evergreen equity BDC, and private credit offerings. With a distinctive multi-stage, multi-sector investment approach and a growing array of capital offerings, BIP Capital has generated consistent benchmark-leading returns since 2009.ABOUT BIP VENTURESBIP Ventures, the North American-focused venture capital division of BIP Capital, is one of the Southeast's largest and most active VC firms. BIP Ventures partners with extraordinary founders to drive exceptional outcomes. Since 2007, BIP Ventures has invested in the success of B2B software and tech-enabled service businesses at all stages of maturity. In addition to capital, it supports entrepreneurs with access to infrastructure, acumen, and talent, resulting in category-leading companies. For more information, visit bipventures.vc or follow BIP Ventures on LinkedIn, Instagram, or X @bipventures.OUR PHILOSOPHYWe are fiduciaries, but more than that, we are ethical, honest partners who serve, educate, and protect our founders and investors. We take on the challenges and complex conversations because we operate out of integrity and genuine care.WORKING ON BIP'S PLATFORM TEAMAt BIP Capital, we hire intelligent, driven individuals who prioritize teamwork, trust, and a collaborative approach. This mindset extends to how we engage with our founders and investors, ensuring positive, impactful partnerships. Our team consists of high IQ and EQ professionals with diverse experiences spanning operational roles, entrepreneurial ventures, and private market investing. This unique blend of expertise enables us to offer deep, well-rounded support to our founders, investors, and advisor partners, fostering innovation and growth across Our company and the companies we serve.ABOUT THE ROLEAs a Marketing Operations Specialist at BIP Capital, you will play a critical role in driving marketing operations across five unique brands, reporting directly to the Senior Marketing Manager. You will manage and optimize the marketing technology stack, including HubSpot and CRM systems, while ensuring streamlined workflows, actionable analytics, and seamless multi-channel campaigns that enhance brand visibility and engagement. Through your initiative, technical expertise, and project management skills, you will contribute to BIP’s mission of fostering impactful partnerships with founders, investors, and advisors by maximizing the effectiveness and ROI of our marketing efforts. This role is ideal for someone with experience in a startup or agency setting who can balance creativity with strategic thinking to adapt and succeed in a fast-paced, highly regulated, multi-brand environment.KEY RESPONSIBILITIESMarketing Operations• Own, execute, and optimize investor communications and our marketing CRM, ensuring effective workflows, contact list data health, and seamless integration with HubSpot, Zoom, and other tools.• Develop and manage HubSpot workflows for transactional and marketing emails, supporting digital activations for in-person and virtual events.• Oversee all brand websites hosted on Webflow, integrated with HubSpot, Google Analytics, Google Search Console, and other marketing software, and monitor analytics for opportunities and infrastructure improvements.• Use DataBox to create data dashboards, track KPIs, and generate insights for marketing strategies and reporting to stakeholders.• Manage and distribute content across multiple platforms, including LinkedIn, YouTube, and Buffer, for optimal reach and engagement.• Actively contribute and create operational enhancements for the five brands’ marketing support by identifying growth opportunities, acquiring internal buy-in, and executing to a high degree.• Campaign and Workflow Management• Build and manage multi-channel workflows in HubSpot, ensuring alignment with various brand strategies.• Create and optimize email campaigns and other touchpoints, adapting approaches to meet the fast-paced marketing needs and deliverables.Data Reporting and Analysis• Generate regular performance reports to track ROI, suggest optimizations, and make data-driven recommendations. Leverage A/B testing and insights to improve strategies continually.Podcast and Media Management• Proficiency with podcast software like Riverside and PodBean is essential for supporting media creation across brands.• Act as a conduit between content creation and distribution, ensuring strategic alignment and consistency across platforms.• Identify distribution channels and impactful partners to increase podcast reach, audience, and impact.Collaboration and Innovation• Collaborate with the marketing team, internal teams, and external stakeholders, building strong relationships to support the firm’s marketing objectives.• Embrace a proactive, solutions-oriented approach, including contributing ideas and identifying ways to integrate AI tools to drive efficiency.QUALIFICATIONS• Education: Bachelor’s degree in Marketing, Business, Communications, English, or related field.• Experience: 3-5 years in marketing operations and digital marketing, ideally in a startup, agency environment, and/or venture capital, private equity, or financial services industry.• Tool Proficiency:• **CRM and Marketing Platforms: HubSpot (Marketing/CRM), Webflow.• **Analytics and Reporting: Google Analytics, Google Search Console, Excel, Airtable, DataBox.• **Content Creation: Canva, Descript, Semrush, Loom.• **Social Media and Media Management: LinkedIn, Buffer, YouTube, podcast software (e.g., Riverside, PodBean).• Adaptability and Initiative: Proven ability to navigate a fast-paced environment, handle multiple brands, and adapt to shifting priorities.• Analytical Skills: Strong data analysis and reporting abilities, with experience in tools like DataBox.• Communication Skills: Clear and effective writing and communication skills, capable of working with diverse teams and stakeholders.• Innovation and Curiosity: Passion for innovation, intellectual curiosity, and resourcefulness.• Regulatory Awareness: Familiarity with adhering to industry regulations, including SEC compliance, that impact marketing operations.SUCCESS METRICS• At 90 Days: Develop a strong understanding and proficiency of HubSpot operations, specifically demonstrating the ability to maintain each brand’s unique structure and target audience.• At Six Months: Make data-informed recommendations to enhance email strategies and support ongoing optimizations.• At One Year: Fully integrate into the team, with demonstrable contributions to campaign performance and fundraising efforts.WHY JOIN BIP CAPITAL• Top-quartile Performance: We are a leading venture capital firm in a vibrant tech ecosystem offering national prominence.• Internal Growth: We foster critical thinking and promote internal advancement from day one.• Unique Value Proposition: Our firm boasts a robust, defensible value proposition supported by a high-net-worth investor base.• Merit-based Environment: We encourage you to bet on yourself, leveraging your merit to excel and thrive.• Benefits: We offer a comprehensive benefits package that includes competitive salaries, health and wellness plans, retirement savings options, paid time off, professional development opportunities, and various employee well-being programs.If you have a passion for venture capital, we invite you to embark on a journey with a team committed to high performance, innovation, and collaboration. Join us and build your future with confidence.For more on BIP Ventures, please visit www.bipventures.vc.BIP Ventures is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. BIP Ventures is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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What You Should Know About Marketing Operations Specialist - HubSpot | WebFlow | Venture Capital, BIP Ventures

At BIP Capital in Atlanta, GA, we are looking for a dynamic Marketing Operations Specialist with expertise in HubSpot and WebFlow. In this role, you will be instrumental in driving marketing operations across our five unique brands. Reporting directly to the Senior Marketing Manager, your responsibilities will include managing and optimizing our marketing technology stack, particularly focusing on HubSpot and other CRM systems. You will ensure that workflows are streamlined and that analytics provide actionable insights. Your hands-on involvement will help us execute seamless multi-channel campaigns that boost brand visibility and engagement. We value creativity combined with strategic thinking, especially in a fast-paced, highly regulated environment like venture capital. You'll be taking charge of investor communications, developing HubSpot workflows, and monitoring brand performance across various platforms. If you thrive on challenges and enjoy collaborating with diverse teams to support entrepreneurs and investors, then this is the job for you. Join BIP Capital and enjoy the opportunity to contribute to meaningful ventures while advancing your career in an environment that fosters growth, integrity, and innovation.

Frequently Asked Questions (FAQs) for Marketing Operations Specialist - HubSpot | WebFlow | Venture Capital Role at BIP Ventures
What are the primary responsibilities of a Marketing Operations Specialist at BIP Capital?

The Marketing Operations Specialist at BIP Capital is responsible for managing and optimizing various marketing technologies like HubSpot and CRM systems. This includes executing investor communications, developing workflows, overseeing brand websites hosted on WebFlow, and creating multi-channel marketing strategies that enhance brand visibility.

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What qualifications do I need to become a Marketing Operations Specialist at BIP Capital?

To qualify for the Marketing Operations Specialist role at BIP Capital, candidates should have a Bachelor’s degree in Marketing, Business, or related fields, along with 3-5 years of experience in marketing operations or digital marketing in environments like startups or agencies, alongside proficiency in HubSpot and WebFlow.

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How does BIP Capital support its Marketing Operations Specialists in their roles?

BIP Capital provides its Marketing Operations Specialists with robust internal support and opportunities for growth. The team fosters collaboration, encourages merit-based advancement, and promotes individual contributions while ensuring that specialists can actively engage in meaningful projects that affect the firm's marketing objectives.

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What tools are essential for a Marketing Operations Specialist at BIP Capital?

The essential tools for a Marketing Operations Specialist at BIP Capital include HubSpot for CRM and marketing functions, WebFlow for website management, and Google Analytics for performance tracking. Additional tools like DataBox for data reporting, social media platforms for engagement, and content creation software are also crucial.

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What is the work environment like for a Marketing Operations Specialist at BIP Capital?

The work environment for a Marketing Operations Specialist at BIP Capital is collaborative and innovative. Team members are encouraged to contribute ideas and solutions while managing multiple brands in a fast-paced setting. BIP Capital values trust, integrity, and effective communication within its teams.

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Common Interview Questions for Marketing Operations Specialist - HubSpot | WebFlow | Venture Capital
Can you describe your experience with HubSpot and how you've used it in your marketing operations?

Absolutely! In my previous roles, I've utilized HubSpot to manage customer relationships and develop intricate marketing workflows. My focus was always on optimizing performance metrics and I was responsible for increasing engagement through data-driven campaigns.

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What strategies do you use to maintain data health in a marketing CRM?

I prioritize regular audits of contact lists and implement data cleaning processes. This includes merging duplicates, validating email addresses, and setting up routines to remove inactive contacts, ensuring our marketing efforts are targeted and effective.

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How do you approach developing multi-channel marketing campaigns?

When developing multi-channel campaigns, I start by aligning our goals across channels. I analyze past performance across platforms and create a cohesive strategy that leverages our unique brand voice while tailoring content to suit each specific audience on different channels.

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Can you give an example of a successful campaign you've managed?

Sure! One successful campaign involved a lead nurturing flow I built in HubSpot that resulted in a 30% increase in engagement. I used A/B testing to refine our messaging and optimized content distribution across email and social media, yielding excellent feedback from our audience.

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How familiar are you with integrating WebFlow and analytics tools into marketing strategies?

I have experience using WebFlow for website design and making it compatible with analytics tools like Google Analytics. This integration allows me to monitor site performance effectively and utilize those insights to enhance our digital strategies.

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What steps do you take to ensure compliance with industry regulations in your marketing practices?

I stay informed about industry regulations, including SEC compliance, and ensure my marketing strategies adhere to these standards. This involves regular training and audits of our communications and promotional materials, ensuring all content meets legal requirements.

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How do you prioritize tasks in a fast-paced marketing environment?

In a busy environment, I prioritize tasks based on urgency and impact. I utilize project management tools to track progress and deadlines, ensuring that high-priority initiatives align with overall strategic goals while leaving room for flexibility to adapt as needed.

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What role does data analysis play in your marketing operations?

Data analysis is crucial for me as it guides decision-making in marketing operations. I regularly analyze KPIs to gauge campaign performance and uncover areas for improvement. This analytical approach ensures we maximize our ROI and abandon ineffective strategies.

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What challenges have you faced in a marketing role, and how did you overcome them?

A significant challenge I've encountered was integrating various marketing tools to work seamlessly together. I overcame this by conducting thorough research, collaborating with IT, and being persistent in finding the right solutions that not only streamlined our processes but also enhanced our data flow.

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How do you keep your knowledge and skills updated in the marketing operations field?

I stay updated through continuous learning by attending webinars, participating in online courses, and following industry leaders on social media. Networking with other professionals also provides insights into emerging trends and best practices in marketing operations.

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December 3, 2024

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