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Sales Development Representative

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

  • We invented the cyber ratings industry in 2011
  • Over 3000 customers trust Bitsight
  • Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

 Sales Development Representatives (SDRs) are responsible for identifying and creating new qualified sales opportunities in Target Accounts for their regional sales managers. The SDR coordinates with the Account Executives to determine the accounts that require research and prospecting activities to secure a sufficient flow of additional qualified opportunities. 

You will help support our APAC region by creatively prospecting and reaching out to new customers. This role will be vital in driving pipeline and revenue for the company.  An implicit responsibility of the SDR is to conduct business dealings in a way that creates a superior prospect experience that will set the stage for effective sales follow-up, as well as future product sales. 

Responsibilities:

  • Prospect, educate, qualify, and develop Target Accounts and inbound leads to create sales-ready leads and opportunities:
  • Interact with prospects via telephone and email

  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity

  • Disseminate opportunities to appropriate RSM, educating rep as necessary about the opportunity

  • Successfully manage and overcome prospect objections

  • Become a trusted resource and develop superior relationships with prospects

  • Update lead scoring and prospect interaction in salesforce.com to ensure efficient lead management

  • Consistently achieve qualified opportunity quotas to ensure territory revenue objectives

  • Provide closed-loop feedback to ensure continuous process optimization 

Required Skills/Experience:

  • A self-starter with a track record of successful, credible lead follow-up and sales development at multiple executive levels within an organization; familiarity with marketing automation space a plus

  • Pre-call planning

  • Opportunity qualification and objection handling

  • Call structure and control

  • Time and territory management

  • Proven track record achieving measurable inside sales/sales development goals in an automated sales environment where accurate entry and management of lead data in a CRM system was required

  • Ability to work in a high-energy sales team environment; team player

  • Positive and energetic phone skills, excellent listening skills, strong writing skills

  • The highest level of integrity

  • Proficient with standard corporate productivity tools (email, voicemail, MS Office)

  • Sales training and salesforce.com experience a plus

  • 4-year College degree required

Diversity. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read.  Even if you don’t feel that you meet every single requirement, we still encourage you to apply.  We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Additional Information for United States of America Applicants:

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email recruiting@bitsight.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.

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$70000K

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What You Should Know About Sales Development Representative, BitSight

Join Bitsight as a Sales Development Representative in Melbourne, Australia, where you will play a pivotal role in transforming the way companies manage their cyber risk. At Bitsight, we specialize in cyber risk management solutions that empower organizations to prioritize cybersecurity investments and build trust within their ecosystems. As an SDR, your mission will be to identify and cultivate new qualified sales opportunities for our regional sales managers in the APAC markets. You'll engage with prospects through phone and email, conducting thorough research to uncover key players and foster relationships that create a superior prospect experience. With a focus on educating, qualifying, and developing Target Accounts, your ability to dynamically manage lead flow and effectively handle objections will be essential to driving sales pipeline and revenue growth. We thrive on innovation and teamwork, and you'll be part of a diverse and inclusive culture that values your contributions. Whether you're coordinating with Account Executives or updating lead interactions in our CRM, your proactive approach will help us achieve our territory revenue objectives. If you're a self-starter with a passion for cyber risk management and a knack for relationship-building, we want to hear from you. Even if you don't match all the qualifications, if you're committed to our mission, apply and let's take on the future of cybersecurity together!

Frequently Asked Questions (FAQs) for Sales Development Representative Role at BitSight
What are the key responsibilities of the Sales Development Representative at Bitsight?

The Sales Development Representative at Bitsight is responsible for prospecting, qualifying, and developing Target Accounts and inbound leads into sales-ready opportunities. This involves engaging with prospects via calls and emails, conducting research to identify key players, managing objections, and updating lead information in Salesforce to ensure effective lead management.

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What skills and experience are required for the Sales Development Representative role at Bitsight?

To thrive as a Sales Development Representative at Bitsight, candidates should have a remarkable track record in lead follow-up and sales development, particularly at executive levels. Familiarity with marketing automation, excellent communication skills, time management capabilities, and experience working within a high-energy sales team environment are critical for success.

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How does Bitsight support its employees and promote an inclusive culture?

At Bitsight, we prioritize our people and offer a range of best-in-class benefits aimed at nurturing an inclusive workplace. We empower our employees to fulfill their professional goals while contributing positively to our mission. Our commitment to diversity ensures that all individuals are welcomed and valued.

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What can I expect during the interview process for the Sales Development Representative position at Bitsight?

The interview process for the Sales Development Representative role at Bitsight typically involves multiple stages, including initial phone screenings and in-depth interviews. Candidates can expect to discuss their sales experience, approach to prospecting, and how they would handle common sales challenges. It's an opportunity to demonstrate your fit for our dynamic team culture.

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Is prior experience in cyber risk management required for the Sales Development Representative position at Bitsight?

While direct experience in cyber risk management is beneficial, it is not a strict requirement for the Sales Development Representative position at Bitsight. We value candidates who approach learning with enthusiasm and are willing to grow their understanding of our industry as they contribute to our mission.

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Common Interview Questions for Sales Development Representative
How do you approach prospecting for new leads as a Sales Development Representative?

When prospecting for new leads, it's important to have a systematic approach. Start by researching potential clients to understand their needs and challenges. Develop a targeted outreach strategy with personalized messaging that resonates with each prospect. Consistent follow-up is key, as many leads require multiple touchpoints before converting.

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Can you describe your experience with using CRM tools like Salesforce?

In my previous roles, I have actively used Salesforce to manage leads and track interactions. I believe in maintaining accurate records to facilitate seamless hand-offs to the sales team. Additionally, I use the data to analyze performance metrics, continuously refining my prospecting strategies based on what works.

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How do you handle objections during sales calls?

Handling objections involves listening actively to the prospect’s concerns and responding thoughtfully. I acknowledge their objections, providing clarification and reassurance regarding how our solutions meet their needs. It’s essential to remain calm and focused, turning potential objections into an opportunity to further engage the prospect.

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What qualities do you think are essential for a successful SDR?

A successful SDR should possess strong communication skills, resilience, and a genuine interest in helping prospects find solutions. Being a team player is also essential, as collaboration with Account Executives can lead to better outcomes. Adaptability and a positive attitude often differentiate high-performing SDRs from their peers.

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What methods do you use to research accounts and identify key players?

I typically utilize a mix of online research, social media platforms like LinkedIn, and industry news sources to gather insights on target accounts. I look for information about recent company developments, key personnel changes, and pain points within their industry to better tailor my outreach efforts.

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How do you prioritize your leads in a fast-paced sales environment?

Prioritizing leads requires an efficient approach. I categorize leads based on their level of engagement and potential for conversion. Using the scoring system within our CRM helps me identify hot leads that need immediate attention while ensuring that I also nurture other prospects with consistent follow-ups.

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Can you provide an example of a successful lead development experience?

In a previous role, I developed a strong relationship with a key prospect who was initially hesitant. After persistent follow-ups and understanding their concerns, I arranged a demo that showcased our solution's value. This personal touch helped convert the lead into a long-term client, which significantly impacted our revenue growth.

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What motivates you to succeed in a sales environment?

I am driven by the challenge of meeting and exceeding targets. The dynamic nature of sales excites me as I continually seek improvement and personal growth. Additionally, the satisfaction of helping businesses find solutions to their cybersecurity challenges keeps me motivated and focused on success.

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How do you ensure a great prospect experience during your engagements?

To ensure a positive prospect experience, I prioritize effective communication and active listening. I aim to understand their needs genuinely and provide valuable insights rather than simply pushing for a sale. Building rapport and trust are essential to paving the way for a successful sales journey.

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What do you know about Bitsight and our mission?

Bitsight is a leader in cyber risk management, and your commitment to transforming how companies manage cybersecurity challenges resonates with me. I find your approach of providing actionable insights through innovative solutions compelling, as it not only improves internal security but also builds trust with third-party partners.

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A cyber risk management leader building trust across global markets.

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Full-time, remote
DATE POSTED
April 7, 2025

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