BlackCloak’s mission is to protect corporate executives and high-profile individuals in their personal lives, mitigating risks to their families, companies, reputation, and finances. We defend our clients’ digital lives from hackers, privacy leaks, and identity theft. If you are passionate about helping to protect others, then keep reading - this may be your next great opportunity.
BlackCloak is looking for a dynamic individual with customer support or IT help desk experience to join our team. The Onboarding Specialist I role is an entry-level, client-facing role that is integral in establishing and maintaining relationships with our clients through their onboarding process. You will communicate directly with clients, through phone, video conferencing and email deliver a successful onboarding experience. You will work closely with our Cybersecurity and Product teams to ensure a flawless experience with BlackCloak.
The ideal candidate has a background in customer and technical support with a working knowledge of all types of consumer technology products (macOS, iOS, Android, Windows) and exhibits a passion for delivering outstanding and memorable experiences and delighting clients. If you have a strong interest in furthering your knowledge in cybersecurity and privacy, this is a great entry-level position to get you started. The growth opportunity for this role is the potential to transition into cybersecurity or client success roles.
About BlackCloak
BlackCloak is an extremely fast-growing company in an entirely new product category. We have amazing product fit validated by industry awards and an impressive client base of Fortune 500 companies across all industries.
BlackCloak offers a competitive salary, exceptional benefits, and a dynamic work environment.
BlackCloak is headquartered in Orlando, Florida and has a remote workforce throughout the U.S.
We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Benefits for Full-Time Employees
100% Remote
100% Paid Employee Medical Insurance Premium
401k match
Company Equity
PTO and Sick Leave
Paid Holidays
Multiple off-site events throughout the year
In-home office stipend
Learn More about Us
Website: https://blackcloak.io
LinkedIn: /blackcloak
Twitter: @BlackCloakCyber
White Paper: https://bc.blackcloak.io/quantifying-the-business-need-for-digital-executive-protection-report-download
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BlackCloak's mission is to protect the personal digital lives of executives, high-profile & high-net-worth individuals & families.
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