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Sales Enablement Trainer Manager

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode,  fueled by a recent $190m series C round. 

The Role

As a Sales Enablement Trainer Manager, you’ll play a key role in driving the success of our sales, CS, and TS teams. You will design and deliver training programs that empower these teams to effectively communicate and sell our cyber security solutions. Collaborating closely with sales leadership, product teams, and marketing, you will ensure the content and approach are aligned with business goals and the ever-changing cyber security landscape.

Your focus will be on creating impactful, scalable training initiatives that not only improve individual performance but also strengthen team collaboration and sales effectiveness.

What You’ll Do

  • Design & Lead Strategic Training Programs: Develop and implement comprehensive training programs for the Sales, Customer Success (CS), and Technical Support (TS) teams. Focus on cyber security products, consultative selling techniques, and market insights to enhance their effectiveness.

  • New Hire Onboarding: Lead onboarding programs for new sales reps, ensuring they understand our products, services, and industry trends, while quickly ramping up to full productivity.

  • Ongoing Education: Provide continuous training on new products, features, market trends, and emerging cyber security threats to ensure the team stays informed and ahead of the curve.

  • Sales Skills Enhancement: Provide training on consultative selling, objection handling, solution selling, and advanced sales techniques tailored to the cyber security market.

  • Create Training Materials: Develop high-quality training materials such as slide decks, e-learning modules, playbooks, product one-sheets, and competitive battle cards that support the sales team’s success.

  • Implement Sales Tools: Collaborate with the sales operations team to ensure the team is effectively using sales tools (CRM, sales automation, etc.), providing training and support as needed.

  • Technical Product Knowledge: Equip the sales team with a deep understanding of the technical aspects of our products and services, enabling them to effectively communicate the value proposition to prospects and confidently demonstrate our solutions.

  • Competitive Intelligence: Train the team on how to differentiate our solutions from competitors in the cyber security landscape, focusing on key advantages and use cases.

  • Market Trends & Threat Landscape: Keep the sales team informed of the latest trends in cyber security threats, regulatory requirements, and technological advancements to enhance their ability to sell with authority.

  • Assess Training Effectiveness: Evaluate the impact of training programs on sales performance, making data-driven improvements to continuously enhance results.

  • Coaching & Support: Provide one-on-one coaching to sales reps based on performance metrics, helping them overcome challenges and continuously improve their skills.

  • Collaboration with Sales Leadership: Work closely with sales leadership to identify training gaps and develop targeted programs to improve individual and team performance.

  • Work with Product & Marketing Teams: Collaborate with product managers and marketing teams to ensure alignment between sales training and company messaging, product releases, and customer success stories.

  • Internal Knowledge Sharing: Organize internal webinars, lunch-and-learns, or knowledge-sharing sessions to keep the sales team engaged and informed.

What You’ll Bring:

  • At least 5 years in sales enablement, training, or technical leadership roles—preferably in a cyber security or tech environment.

  • A deep understanding of cyber security products, solutions, and industry trends. You should be comfortable explaining complex technical concepts in simple terms and able to train both technical and non-technical teams effectively.

  • Strong knowledge of consultative selling, sales enablement strategies, and sales methodologies. Experience training sales and technical teams on cyber security products is highly preferred.

  • Exceptional ability to create engaging content, lead training sessions, and provide feedback. Comfort in facilitating both in-person and virtual training.

  • Experience coaching and mentoring teams, helping individuals grow in both technical knowledge and sales performance.

  • Data-driven, able to assess training success using measurable KPIs and performance outcomes.

  • A Bachelor’s degree in Business, Information Technology, Cyber Security, or a related field (preferred). Relevant certifications in cyber security or sales methodologies are a plus.

Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races,  colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital  status, or any other legally protected status. We are committed to equality of opportunity in all  aspects of employment.  For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks.

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Sales Enablement Trainer Manager , Blackpoint Cyber

Are you ready to make an impact in the fast-paced world of cybersecurity? Blackpoint Cyber, a leader in cutting-edge threat hunting and detection technology, is on the lookout for a passionate Sales Enablement Trainer Manager to join our dynamic team in Denver. In this crucial role, you’ll be at the forefront of empowering our sales, customer success, and technical support teams, ensuring they have the skills and knowledge to expertly navigate the evolving cybersecurity landscape. Your creativity and expertise will shine as you design and deliver comprehensive training programs that focus on consultative selling techniques and the latest market insights. With a keen eye for detail, you’ll develop engaging training materials, from e-learning modules to insightful competitive battle cards, all while cultivating an environment of collaboration and continuous learning. You won’t just be leading new hire onboarding sessions but also providing ongoing education to keep our teams informed of emerging threats and product innovations. You’ll work closely with sales leadership, product teams, and marketing to align training efforts with business goals, helping our teams to communicate the value of our solutions with confidence. If you're passionate about the cybersecurity field and possess a knack for coaching and mentoring, your contributions will undoubtedly play a vital role in enhancing our sales effectiveness and driving success at Blackpoint Cyber. Join us as we redefine cybersecurity solutions for customers across the globe and help pave the way for a safer digital environment.

Frequently Asked Questions (FAQs) for Sales Enablement Trainer Manager Role at Blackpoint Cyber
What are the key responsibilities of a Sales Enablement Trainer Manager at Blackpoint Cyber?

As a Sales Enablement Trainer Manager at Blackpoint Cyber, you will be responsible for designing and implementing training programs for sales, customer success, and technical support teams. Your role includes creating high-quality training materials, leading onboarding for new hires, delivering ongoing education on emerging cybersecurity threats, and coaching sales teams on consultative selling techniques tailored to the cybersecurity market.

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What qualifications are needed for the Sales Enablement Trainer Manager role at Blackpoint Cyber?

Candidates for the Sales Enablement Trainer Manager position at Blackpoint Cyber should ideally have at least 5 years of experience in sales enablement or training roles, particularly in the cybersecurity or tech sectors. A solid understanding of cybersecurity products and solutions is crucial, along with strong sales methodologies and consultative selling knowledge. A bachelor’s degree in a related field is preferred, and relevant certifications will be a plus.

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How does Blackpoint Cyber support continuous learning for its sales teams?

At Blackpoint Cyber, continuous learning is a priority for the Sales Enablement Trainer Manager. You'll provide ongoing education through regular training sessions on new products, market trends, and emerging threats in the cybersecurity landscape. Additionally, you'll organize webinars and knowledge-sharing sessions to keep the sales team informed and engaged, ensuring they remain at the cutting edge of the industry.

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What types of training materials will a Sales Enablement Trainer Manager create at Blackpoint Cyber?

As a Sales Enablement Trainer Manager at Blackpoint Cyber, you will create a range of training materials, including slide decks, e-learning modules, playbooks, product one-sheets, and competitive battle cards. Your focus will be on developing high-quality content that supports the sales team’s effectiveness and enhances their ability to articulate the value of Blackpoint’s cybersecurity solutions.

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What is the company culture like at Blackpoint Cyber for the Sales Enablement Trainer Manager?

The company culture at Blackpoint Cyber is dynamic and collaborative, fostering an inclusive environment where innovation and continuous improvement are encouraged. As the Sales Enablement Trainer Manager, you'll work closely with diverse teams, including sales leadership and product managers, ensuring alignment and cohesion throughout your training initiatives, all while being a part of a rapidly growing company.

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Common Interview Questions for Sales Enablement Trainer Manager
Can you describe your experience in designing training programs for sales teams?

In designing training programs, I focus on identifying team strengths and weaknesses, tailoring content to specific learning needs, and utilizing engaging methods such as role-playing and simulations to enhance skills. It's important to assess training effectiveness through measurable KPIs to ensure the programs are driving performance.

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How do you stay informed about the latest cybersecurity trends?

I maintain a continuous learning approach by subscribing to industry publications, attending webinars and conferences, and engaging with cybersecurity communities online. This helps me stay updated on the latest trends, threats, and solutions, allowing me to integrate relevant information into training sessions effectively.

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What consultative selling techniques do you emphasize in training?

I emphasize techniques such as active listening to understand client needs, effective questioning to uncover pain points, and developing tailored solutions that address those specific challenges. Role-playing these scenarios helps reinforce the learning and provide real-world applicability.

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How do you assess the effectiveness of your training programs?

I assess training effectiveness through feedback surveys, performance metrics, and sales results. By collecting data pre- and post-training, I analyze performance improvements, allowing me to refine future training sessions and better meet the team's needs.

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Can you provide an example of a successful training initiative you've led?

Certainly! One successful initiative involved a comprehensive onboarding program for new sales reps that included hands-on workshops and e-learning modules. This program improved the time to productivity by 30% and received positive feedback from participants for its depth and engagement.

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How would you handle resistance from team members during training sessions?

I would approach resistance with empathy, seeking to understand the underlying concerns. Open discussion encourages collaboration, and I aim to demonstrate the relevance of the training to their roles, showing how these skills can lead to their success.

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What key characteristics do you believe are essential for a Sales Enablement Trainer Manager?

Essential characteristics include strong communication skills, adaptability, a deep understanding of sales processes and cybersecurity, and a passion for coaching. Being data-driven and able to measure training success is equally important for optimizing programs.

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How do you keep training materials current in a fast-evolving industry like cybersecurity?

I ensure that my training materials are current by regularly reviewing industry research, collaborating with product experts, and soliciting feedback from the sales team on emerging challenges. This way, the content aligns with the latest developments in technology and market threats.

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What techniques do you use to create engaging training content?

To create engaging training content, I incorporate interactive elements, such as quizzes and group discussions, real-world case studies, and scenario-based learning. Utilizing various media formats like videos and infographics also helps cater to different learning styles.

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Why do you want to work at Blackpoint Cyber as a Sales Enablement Trainer Manager?

I am passionate about cybersecurity and believe strongly in the mission of Blackpoint Cyber. The opportunity to empower sales teams to effectively communicate our solutions, combined with the company’s commitment to innovation and excellence, aligns perfectly with my professional goals.

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December 28, 2024

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