Blink Health is revolutionizing the healthcare industry by making prescriptions accessible and affordable. They are looking for a Customer Support Supervisor to lead a dynamic team and drive operational improvements.
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Skills
Leadership and coaching skills
Data-driven decision making
Strong problem-solving abilities
Attention to detail
Excellent communication skills
Responsibilities
Manage a team of Patient/Customer Support Specialists
Review and analyze performance data to meet targets
Collaborate with cross-functional stakeholders
Manage queues and workflows for optimal performance
Identify workflow improvements using customer insights
Education
Bachelor's Degree in Communication, Business Administration or equivalent
Benefits
Impactful work with a large customer base
Growth opportunities in a fast-growing company
Collaborative and inclusive work environment
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