Job details

Customer Journey Architect

Bloomreach is seeking a Customer Journey Architect to enhance customer experience across digital channels. The role demands an innovative mindset combined with analytical skills.

Skills

User journey mapping
Data analysis
Collaboration
Content oversight

Responsibilities

Customer journey mapping and optimization.
Data analysis of user behavior and engagement.
Collaboration with content creators for customer-facing materials.
Defining KPIs for customer journey initiatives.

Education

Bachelor's degree in Marketing, Business, Data Science or related field.

Benefits

Flexible working hours
Remote-first policy
Personal development workshops
Employee assistance program

To read the complete job description, please click on the ‘Apply’ button

Bloomreach Glassdoor Company Review

4.6

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4.6

CEO of Bloomreach

Raj De Datta

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By Bloomreach

Our mission for the world is to deliver magical & measurable digital experiences for people and businesses. Our mission for our team is to be the most impactful professional experience of one's life.

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FUNDING

Series F

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE