Customer Specialist (Employment Engagement Associate)

A LITTLE BIT ABOUT Boldr

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
We are a global team, united by our desire to connect diverse people with common values for boldr impact.
We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

Meaningful connections start with AUTHENTICITY
We do our best work by being CURIOUS
We grow by remaining DYNAMIC
Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

The Employer Engagement Associate will research & identify small to mid-size companies along with corporate 500 companies that commit to providing engagement and employment opportunities for our students. The Employer Engagement Associate will be responsible for prospecting companies with immediate and long-term talent acquisition needs into our network. The Employer Engagement Associate will work closely with the Employer Engagement Manager to maintain and foster these partnerships through close account management and provide administrative support.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

Strategically research & identify small and mid-sized companies respective to University Partners territories
Utilize tracking tools to identify potential hiring partners through student/graduate placement found on their own for Employer Engagement Managers
Research job descriptions and skill sets in specific markets to understand trends and industry partners needs
Conduct Linkedin engagement and ongoing marketing strategy to identify potential partners and engagement opportunities
Engage with potential industry partners via cold calling & email tactics
Provide prospective clients with introduction to program and students demographics
Schedule and setup appointments for Employer Engagement Managers
Work with Employer Engagement Managers to maintain communication and identify opportunities with existing partnerships
Support efforts for quarterly newsletter and engagement strategies for all industry partners
Support Employer Engagement Managers by ensuring all data is entered into CRM accurately and consistently for tracking and reporting purposes
Provide administrative support by creating detail team activity reports on a weekly, monthly, quarterly and year to date basis
Conduct and analysis survey data to understand employment trends, needs, and satisfaction of current industry partners

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

Curious and authentic, just like us! #beboldr

An analytical and critical thinker, with an eye for even the most minute of details
Passionate about client satisfaction.
Self-starter, motivated, and results driven
Possesses an innate ability to connect with people and energizes them to push forward, even when encountering obstacles or pushback.
Ability to function effectively in a fast-paced environment and can quickly learn new skills to meet the organization’s needs
Organized and detail-oriented. Always up-to-date in documentation and record creation

YOU HAVE…

1-2 years of customer service experience, sales or any client/customer facing position
Knowledge of any sales CRM, Google Suite, Microsoft Office and other collaboration tools.
Strong communication skills both verbal and written
Ability to work independently
Ability to prioritize and complete simultaneous projects with minimal supervision

Base salary + benefits.