Job details

Customer Success Manager

Bottomline is a global leader in business payments and cash management, seeking a passionate Customer Success Manager to enhance customer experiences and drive growth.

Skills

Customer Success Management
Data Analysis
SaaS Experience
Banking Knowledge
CRM Proficiency

Responsibilities

Establish effective relationships with customers
Execute monthly reviews and identify opportunities
Advocate for customers with Banking teams
Collaborate with Sales to drive new business
Develop and maintain customer success plans
Monitor customer usage and engagement trends

Education

Bachelor's degree in relevant field

Benefits

Health insurance
Retirement plans
Professional development
Flexible working hours
Paid time off

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By Bottomline

Bottomline is a global leader in providing electronic payment, invoice, and document automation solutions to corporations, financial institutions, and banks worldwide. We have 30 years of experience, moving more than $10 trillion in payments annually

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