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Job details

Paymode Training and QA Program Manager

Bottomline is a global leader in business payments and cash management, seeking a Paymode Training and QA Program Manager to enhance the quality and efficiency of their Support team.

Skills

  • Customer support experience
  • Training program management
  • Quality assurance processes
  • Knowledge of support software (Salesforce, Jira)

Responsibilities

  • Manage and deliver training programs for new employees.
  • Improve the quality assurance program.
  • Analyze performance metrics and provide feedback.
  • Collaborate with leadership on training and quality initiatives.

Education

  • Bachelor’s degree in Information Technology, Business Administration, or related field

Benefits

  • Inclusive work environment
  • Commitment to employee development
  • Opportunities for growth and advancement
To read the complete job description, please click on the ‘Apply’ button
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Bottomline is a global leader in providing electronic payment, invoice, and document automation solutions to corporations, financial institutions, and banks worldwide. We have 30 years of experience, moving more than $10 trillion in payments annually

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
October 17, 2024

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