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Director, Creative and Brand

Who Boundless Is

We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, we’ve aided over 100,000 individuals in their quest for U.S. residency. 

We're backed by influential venture investors around the country, including Foundry Group (led by Brad Feld), Trilogy Equity Partners, Pioneer Square Labs, Emerson Collective (Laurene Powell Jobs’ foundation), Two Sigma Ventures, and Jerry Yang. 

Today, we are a dynamic growth-stage technology company with 350+ employees across the U.S. and the Philippines. We are growing both organically and through strategic acquisitions. We are well-capitalized and positioned for long-term success.

Your Mission

Boundless is seeking a Director of Creative & Brand to drive our brand's visual identity and owned digital presence. This individual will play a critical role in shaping our creative direction and ensuring a seamless and engaging marketing web experience that amplifies awareness and engagement among key buyers and stakeholders. The ideal candidate will be a strategic thinker as well as a doer capable of exceptional execution across brand and marketing assets.

  • Creative Leadership
    • Partner closely with the Head of Marketing to evolve and execute a cohesive visual brand identity vision and creative strategy.
    • Oversee the creative development of compelling assets that align with the company’s mission and resonate with B2B and B2C clients.
    • Lead the AI strategy around creative design, execution, and web development.
  • Website Strategy & Management
    • Lead the development and continuous improvement of Boundless’ marketing website to ensure an optimal user experience aligned with the product and customer journey.
    • Collaborate with developers, designers, and content teams to create a world-class digital brand presence.
    • Monitor and analyze marketing website performance metrics to optimize engagement and conversion.
  • Content & Visual Design
    • Direct the design and execution of all digital marketing assets, including website content, social media campaigns, presentations, and digital advertisements.
    • Work closely with executive leadership to create high-quality materials for speaking engagements, investor presentations, and corporate events.
    • Develop and maintain brand and style guidelines to ensure consistency across all company touchpoints.
  • Cross-functional Collaboration
    • Partner with content, brand, and SMEs across the organization to ensure alignment across visual brand and website. 
    • Work closely with the product UI/UX team to ensure seamless brand integration across digital platforms and client touch points.
    • Manage relationships with creative agencies and external partners to maintain a high standard of design execution.

Experience & Qualifications

  • Extensive experience in creative leadership, branding, and website strategy, preferably in a fast-growing or early-stage company.
  • Strong expertise in visual design, digital marketing, and brand storytelling.
  • Proven ability to lead website development and optimization projects, with hands-on experience in CMS platforms.
  • Exceptional presentation skills, with the ability to develop high-impact materials for C-level stakeholders.
  • Strong people-management skills, with a track record of building and leading high-performing creative teams.
  • Deep understanding of digital trends and industry best practices across various media formats and channels.
  • Experience using AI tools and agentic AI to scale web and design is strongly preferred. 

Location

Seattle. 2 days/week in-office. 

Compensation

Compensation for this role includes both cash and equity. The starting base salary for this position is typically $153,000 - $184,000.  Total compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process. Additionally, Boundless offers its U.S. full-time employees benefits, including medical, dental, vision, 401K match, life and AD&D insurance, short-term disability insurance, commuter benefits, flexible spending accounts, pet insurance discounts, and cell phone plan discounts. 

This is a unique opportunity for a visionary creative leader to shape the future of Boundless’ brand and digital presence. If you are passionate about leveraging creativity and technology to make an impact, we’d love to hear from you!

Average salary estimate

$168500 / YEARLY (est.)
min
max
$153000K
$184000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Creative and Brand, Boundless Immigration

Meet Boundless, a dynamic growth-stage technology company based in Seattle, Washington, and we're on a mission to transform the U.S. immigration experience! We’re a spirited team of immigrants and experts who've navigated the challenging immigration system ourselves. We are looking for a Director, Creative and Brand who is not only a strategic thinker, but also a hands-on doer. In this role, you'll help define and enhance Boundless' brand identity while ensuring our digital presence resonates with both B2B and B2C audiences. Working closely with the Head of Marketing, you'll lead the development of creative assets and oversee the execution of a comprehensive visual brand strategy. Your input will be crucial in creating an engaging marketing website that reflects our mission and enhances user experience through continuous optimization. Whether it’s designing compelling digital marketing materials or collaborating with developers and content teams, you'll play a critical role in amplifying our brand's voice. The ideal candidate will have expertise in visual design, digital marketing, and creative leadership in a fast-paced environment, as well as familiarity with employing AI tools to elevate our approach. With a competitive salary range of $153,000 - $184,000, plus comprehensive benefits, this role is a unique opportunity to shape the future of Boundless’ brand. If you’re ready to roll up your sleeves and make a meaningful impact, we're excited to connect!

Frequently Asked Questions (FAQs) for Director, Creative and Brand Role at Boundless Immigration
What are the primary responsibilities of the Director, Creative and Brand at Boundless?

As the Director, Creative and Brand at Boundless, your primary responsibilities include evolving and executing our visual brand identity, leading the creative development of marketing assets, and overseeing the continuous improvement of our marketing website. You will collaborate with various teams to ensure that our creative strategies resonate effectively with both B2B and B2C clients.

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What qualifications are needed for the Director, Creative and Brand role at Boundless?

The ideal candidate for the Director, Creative and Brand role at Boundless should have extensive experience in creative leadership, branding, and website strategy, especially in a fast-growth company. Strong visual design skills, a proven ability to lead website development projects, and expertise in digital marketing and brand storytelling are essential to excel in this position.

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How does the Director, Creative and Brand contribute to Boundless' mission?

The Director, Creative and Brand plays a pivotal role in driving Boundless' mission by shaping its visual identity and enhancing digital experiences. Your work will ensure that our branding and web presence effectively communicate our commitment to making the U.S. immigration process easier for families and businesses alike, thereby increasing awareness and engagement.

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What is the work environment like for the Director, Creative and Brand at Boundless?

At Boundless, the work environment is collaborative and innovative, where creativity is encouraged. As a Director, you would be part of a dynamic team that thrives on cross-functional collaboration, creativity, and technology. The role requires in-office presence two days a week to promote team synergy while supporting flexible work arrangements.

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What is the compensation package for the Director, Creative and Brand position at Boundless?

The compensation for the Director, Creative and Brand role at Boundless includes a competitive salary ranging from $153,000 to $184,000, based on qualifications and experience. Additionally, the total compensation package features equity options and a comprehensive benefits package, including medical, dental, 401K match, and more.

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Common Interview Questions for Director, Creative and Brand
Can you describe your experience with creating and managing a brand identity?

In answering this question, highlight your previous roles where you successfully developed brand identities, the strategies you employed, and how you ensured consistency across various platforms. Be specific about the impact your efforts had on engagement and customer perception.

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How do you approach creating a seamless user experience on a website?

Discuss your methods for understanding user needs while collaborating with design and development teams. Providing specific examples of previous website optimization projects can illustrate your ability to enhance user experience effectively.

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What strategies have you used to lead creative teams successfully?

Mention your leadership style and examples of how you foster collaboration, creativity, and motivation among team members. Discuss any metrics or outcomes that showcase your effectiveness in leading teams.

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How do you stay updated with the latest design trends and technologies?

Your response should reflect a commitment to ongoing learning, including attending industry conferences, participating in webinars, and following relevant thought leaders. Describe how you implement these learnings into your work.

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Can you provide an example of a successful digital marketing campaign you executed?

In your answer, detail a specific campaign, the objectives, the creative process, and the results achieved. Emphasize your role and the strategies used to connect with audiences effectively.

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What tools do you prefer for website management and analytics?

Share your familiarity with specific CMS platforms and analytics tools, explaining how you use them to track performance metrics and improve website strategies. Your knowledge of AI tools could also be beneficial here.

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How would you handle conflicting opinions in a collaborative project?

Explain your approach to conflict resolution by emphasizing communication, active listening, and mediation strategies. Provide a past example where you successfully navigated differing opinions to achieve a goal.

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Describe how you measure the success of marketing initiatives.

Focus on the KPIs and metrics you typically use to evaluate the effectiveness of campaigns. Highlight any specific tools or methods you use to gather data and how that informs future strategies.

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What role does storytelling play in your brand strategy?

Discuss the importance of narrative in branding, how you integrate storytelling into your marketing content, and provide examples that illustrate how compelling stories enhanced brand engagement.

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How do you ensure alignment between branding and product development?

Your answer should reflect collaboration with product teams, discussing specific practices you employ to ensure that branding and product development align strategically for a cohesive customer experience.

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We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. Just like millions of other families, we’ve had to choose between paying thousands of dollars in legal fees o...

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Full-time, hybrid
DATE POSTED
April 10, 2025

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