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Are you ready to kickstart your career in tech? Join Box as an Associate Technical Support Engineer in Chicago, IL, where you'll play a crucial role in transforming how organizations manage their content. At Box, we are on a mission to empower our customers and improve workflows by bridging the gap between technical expertise and user experience. As part of a renowned team that's trusted by over 115K organizations, including nearly 70% of Fortune 500 companies, you will dive into troubleshooting customer issues and fine-tuning their use of our platform. You'll work alongside Customer Success Managers, Engineers, and Product Managers, gaining valuable insights while mentoring your peers within our unique 'Swarm' support model. Your passion for problem-solving and ability to communicate clearly will shine as you help customers navigate our cutting-edge technologies, such as Box Sign and Box AI. Plus, you’ll have access to ongoing training and opportunities for professional development in areas like tooling and project management! Embrace the chance to grow technically and personally while contributing to customer delight at Box. If you're a team player with a strong desire to learn, we want you on our team. Join us, and let's take tech support to the next level together!
Box is the market leader for Cloud Content Management and our mission is to power how the world works together through a single platform for secure content management, collaboration, and workflow.
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