Job details

Mid-Market Customer Success Manager

Box is the world’s leading Content Cloud, protecting data and fostering collaboration for numerous organizations. We seek a Mid-Market Customer Success Manager to enhance customer satisfaction and drive product adoption.

Skills

Strong communication skills
Technical aptitude
Experience with Salesforce
SaaS experience
Organizational skills

Responsibilities

Manage all post-sales activity for Mid-Market customers
Maintain a deep understanding of the product
Increase customer retention through engagement
Develop comprehensive portfolio plans
Track accounts for churn risk
Collaborate with Sales and Product teams

Education

Bachelor's degree required

Benefits

Equity options
Healthcare benefits
Flexible work schedule

To read the complete job description, please click on the ‘Apply’ button

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By Box

Box is the market leader for Cloud Content Management and our mission is to power how the world works together through a single platform for secure content management, collaboration, and workflow.

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