Job details
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Premier Services Lead
Box is seeking a Premier Services Lead in our Support Organization to manage all paid support service offerings and enhance customer experience.
Skills
- 5+ years experience in a Support role or relevant customer facing role
- Experience with paid support for premier customers
- Technical prowess to design offering models
- Ability to handle complex projects and tight deadlines
Responsibilities
- Develop value propositions and offerings
- Collaborate with cross-functional teams
- Manage commercial obligations tied to Service Level Agreements
- Advocate for customers and drive improvements in product and services
Benefits
- Equitable compensation practices
- Eligibility for equity and benefits
- Reasonable accommodations for applicants with disabilities
To read the complete job description, please click on the ‘Apply’ button
By
Box
Box is the market leader for Cloud Content Management and our mission is to power how the world works together through a single platform for secure content management, collaboration, and workflow.
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BADGES 
CULTURE VALUES
Customer-Centric
Dare to be Different
Diversity of Opinions
Feedback Forward
Take Risks
Growth & Learning
Transparent & Candid
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$103,000/yr - $129,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
July 10, 2024
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