Job Title: Machinery Vibration Analyst
Summary:
The Machinery Vibration Analyst is a critical customer-facing role responsible for providing expert diagnostics and technical support for condition monitoring and machine protection systems. This involves in-depth analysis of rotating equipment, developing actionable warning levels, delivering comprehensive user training, and resolving diverse customer inquiries. Collaboration with internal teams and building strong client relationships are vital aspects of this position.
Key Responsibilities:
Technical Analysis: Conduct thorough analysis of rotating equipment using hardware and software, identifying potential issues and developing data-driven warning levels.
Training and Support: Provide comprehensive training to customers on software, ensuring they can effectively utilize the system's capabilities. Deliver prompt and expert support for hardware, software, and mechanical inquiries.
Client Relationship Management: Build and maintain strong relationships with clients, providing excellent service and addressing concerns effectively. Collaborate with sales and project management teams to identify client needs and develop tailored support solutions.
Documentation and Communication: Maintain accurate records of customer interactions and support activities. Produce clear and concise technical reports with actionable recommendations for corrective measures. Communicate effectively with both internal teams and external clients, ensuring transparency and understanding.
Continuous Improvement: Stay abreast of the latest advancements in vibration analysis and predictive maintenance techniques. Actively seek opportunities to enhance your technical knowledge and problem-solving skills.
Qualifications:
Education: Associate degree in mechanical engineering technology or a related field, or equivalent experience.
Certifications: ISO Category II Vibration Analyst (or equivalent) with 3+ years of experience in vibration data collection, analysis, and interpretation.
Experience: 3+ years of hands-on experience in industrial predictive maintenance or vibration analysis. Experience with reciprocating equipment or multi-shaft gearboxes is preferred.
Skills:
Proven ability to generate technical reports with actionable recommendations.
Proficiency in reading mechanical drawings and electrical diagrams.
Strong track record of building and maintaining successful client relationships.
Exceptional problem-solving skills and a commitment to customer service excellence.
Proficient in Microsoft Office Suite and other relevant software.
Excellent written and verbal communication skills, including comfort with group presentations.
Strong time management and organizational skills.
Valid driver's license, reliable transportation, and proof of insurance.
Ability to obtain a US passport and TWIC card.
Ability to lift up to 50 pounds periodically.
Additional Requirements:
Willingness to travel approximately 40% of the time.
Participation in company-wide random drug screening program.
This is a dynamic and rewarding opportunity to apply your expertise in vibration analysis and make a tangible impact on the success of our customers. Join our team and contribute to a culture of excellence, collaboration, and innovation.
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If you're a skilled Machinery Vibration Analyst looking for an exciting opportunity in Houston, we want to hear from you! As a critical player at our company, you’ll provide top-notch diagnostics and technical support for condition monitoring and machine protection systems. Your day-to-day will be filled with thorough analyses of rotating equipment, where you’ll develop data-driven warning levels that empower our clients to stay proactive in their maintenance efforts. You’ll also get to showcase your expertise by delivering comprehensive user training, ensuring that everyone can leverage the full potential of our systems. At the heart of this role is strong client relationship management. You’ll work closely with our clients, understanding their unique needs while collaborating with internal teams to create tailored support solutions. Moreover, documenting your interactions and producing clear technical reports will be key to communicating effectively with both clients and colleagues. Your commitment to continuous improvement will keep you updated on the latest in vibration analysis techniques, allowing you to provide the best services possible. If you have an Associate's degree in mechanical engineering technology, relevant certifications, and 3+ years of experience in vibration analysis, you're already on the right track. A passion for helping customers and excellent communication skills will take you further in this dynamic position. Join our team and make a real impact while cultivating a culture of excellence, collaboration, and innovation!
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