Custodian II

As a Custodian II at Boyd Gaming Corporation, your responsibilities will include cleaning and maintaining public areas like hallways, lobbies, and locker rooms. You'll need to perform detail-oriented tasks, such as high dusting and carpet care, ensuring that all surfaces are pristine. Additionally, proper maintenance of cleaning equipment is crucial, so you'll be responsible for tasks such as operating a stripping machine and removing trash from assigned areas.

To qualify for the Custodian II position at Boyd Gaming Corporation, you should be at least 18 or 21 years old, depending on the property. A high school diploma or equivalent is essential, along with at least one year of cleaning experience. Knowledge of using carpets and floor care equipment is preferred. Candidates must also be able to lift up to 50 pounds routinely and will need to obtain any necessary certifications or licenses as per local gaming regulations.

While prior cleaning experience is preferred for the Custodian II role at Boyd Gaming Corporation, it's not strictly mandatory. However, having a foundational understanding of cleaning practices, floor care, and the use of various cleaning equipment will significantly enhance your effectiveness in this position and overall fit within the team.

Working as a Custodian II at Boyd Gaming Corporation involves significant physical activity. Candidates should be prepared to stand or walk for the duration of their shift, push, pull, and lift loads of up to 50 pounds regularly while also maneuvering equipment weighing at least 75 pounds. Finger dexterity is essential for using cleaning tools and machinery effectively.

Working for Boyd Gaming Corporation as a Custodian II means being part of a thriving company that values growth, community, and success. You will be integral to creating a welcoming atmosphere for guests while also ensuring that the facilities operate smoothly. Boyd Gaming is dedicated to employee development and provides ample opportunities for team members to advance their careers.

When asked about your experience with cleaning high-traffic areas, focus on specific techniques you've used to ensure cleanliness, such as frequent touchpoint disinfection and proper floor care methods. Relate your answers to how you'd apply these strategies at Boyd Gaming Corporation to maintain a pristine environment.

In response to how you prioritize tasks, discuss your strategy for identifying high-need areas versus routine tasks. You could mention creating a checklist or using your judgment to address guest expectations, ensuring that primary areas are cleaned promptly while still managing secondary tasks efficiently.

When discussing safety measures regarding cleaning chemicals, emphasize the importance of following safety data sheets (SDS) for each product, wearing personal protective equipment (PPE), and understanding proper storage and disposal methods to ensure both personal and environmental safety.

When faced with unconventional tasks, express your willingness to adapt and learn by explaining how you would approach new tasks positively. Illustrate your readiness to collaborate with management and fellow team members to ensure the overall cleanliness of the establishment.

In order to ensure quality, highlight your attention to detail and the methods you implement, such as routine inspections of your work area, receiving feedback from peers and supervisors, and making any adjustments based on observed needs or guest feedback.

When asked about a past emergency cleaning situation, recount a specific instance that showcases your quick thinking and ability to maintain professionalism under pressure. This demonstrates your resourcefulness and problem-solving skills to the interviewers.

This is an excellent opportunity to show your alignment with the company's values. Speak about Boyd Gaming Corporation's commitment to excellence and community and how you’re excited about being part of a team that prioritizes guest experiences and cleanliness.

To answer this question, focus on your routine checks and procedures you follow to ensure that cleaning equipment is functioning correctly. Mention any experience with basic maintenance tasks or inspections you perform regularly, showcasing your preventative care mindset.

When discussing the most critical quality for a Custodian II, highlight attention to detail as it ensures all areas are thoroughly cleaned and well-maintained. You can also touch upon the importance of reliability and teamwork within a bustling environment such as Boyd Gaming Corporation.

In such situations, emphasize your customer service approach. Mention how you would listen to the guest’s concerns attentively, reassure them of your willingness to resolve the issue quickly, and then take the necessary steps to address their complaint, ensuring they feel valued.