Custodian I - job 1 of 2

As a Custodian I at Boyd Gaming Corporation, your primary responsibilities include cleaning and maintaining public areas such as hallways, lobbies, and locker rooms. You'll be tasked with delivering and retrieving items for guest rooms, ensuring that all spaces are tidy and inviting. You’ll also handle the stocking of linen supplies in closets and assist in property cleanup, which includes handling materials like bio-chemical waste. It’s a job that requires attention to detail and a dedication to upholding the standards of cleanliness that Boyd Gaming stands for.

To apply for the Custodian I position at Boyd Gaming Corporation, you need to be at least 18 or 21 years old, depending on the property's requirements, and possess a high school diploma or equivalent. While a minimum of one year of cleaning experience is preferred, what's most important is your ability to stay active throughout your shift and manage physical tasks, such as lifting up to 100 pounds. A positive work ethic and commitment to teamwork will also greatly benefit your application.

Working as a Custodian I at Boyd Gaming Corporation means being part of a bustling environment within our casino properties. You'll be on your feet for most of your shift, engaging with both the team and guests. It’s a chance to contribute to a vibrant atmosphere, ensuring spaces are impeccably clean and welcoming. You’ll also work alongside a supportive team that prides itself on delivering excellence in service, making every day varied and rewarding.

Yes! At Boyd Gaming Corporation, we pride ourselves on fostering a culture of growth and development. As a Custodian I, you can gain valuable experience and skills that could lead to advancement within the company. Many of our employees have moved on to supervisory or management roles. With dedication and hard work, your role has the potential to evolve, allowing you to explore diverse career paths within the Boyd Gaming family.

Upon being hired as a Custodian I at Boyd Gaming Corporation, you can expect comprehensive training to ensure you are equipped with the necessary skills for your role. This training covers best practices in cleaning techniques, safety procedures, handling of different materials, and customer service basics. Boyd Gaming is committed to providing its employees with the tools they need to succeed and feel confident in their work.

In your answer, detail specific tasks you performed in past cleaning roles that translate to the Custodian I position. Mention the types of environments you've worked in, such as hotels or offices, and highlight your ability to maintain cleanliness to high standards. For instance, you might say, 'In my previous position at XYZ Hotel, I maintained guest satisfaction scores by ensuring all public areas were spotless daily.'

When answering this question, emphasize your organizational skills and ability to manage time effectively. You can outline your approach by saying, 'I typically assess the areas that require immediate attention first, such as high-traffic guest areas, and then proceed with cleaning tasks based on necessity and urgency.' This shows that you can efficiently manage your duties as a Custodian I.

Discuss your familiarity with safety protocols and the importance of using proper cleaning supplies. You might say, 'I always review the safety data sheets for each cleaning product I use to ensure compliance with health regulations, and I am trained to handle bio-materials safely.' This demonstrates your commitment to maintaining a safe environment at Boyd Gaming Corporation.

Share your passion for maintaining clean environments and the satisfaction that comes from seeing the immediate impact of your work. You could elaborate by saying, 'I take pride in my ability to leave a space looking fresh and inviting for guests, as cleanliness significantly contributes to their overall experience.'

Acknowledge the importance of constructive feedback and how you use it for personal and professional growth. You might respond with, 'I welcome feedback as a tool for improvement. For example, if my supervisor pointed out a specific area that needed more attention, I would refine my methods to ensure I meet expectations going forward.'

Share a specific anecdote where you took the initiative to improve cleanliness or guest satisfaction. For instance, you could mention, 'During a busy holiday season, I noticed that our lobby was consistently crowded and made sure to check and tidy it more frequently to ensure a welcoming atmosphere for guests.'

Discuss practical tips for staying energized, such as staying hydrated and taking brief breaks when possible. You could say, 'I make it a point to drink water regularly and utilize my breaks effectively to recharge, which allows me to remain focused and committed throughout my shift.'

Emphasize your collaborative spirit and how you support fellow team members. For example, you could explain, 'I believe communication is key; I always check in with my team to ensure we’re aligned on priorities and are working seamlessly together.' This aligns well with Boyd Gaming's emphasis on teamwork.

Share your routine methods for maintaining cleanliness and your attention to detail. You might mention, 'I follow a checklist for daily tasks and routinely assess areas for cleanliness to ensure nothing is overlooked, keeping high standards in mind.'

Express your enthusiasm for joining Boyd Gaming Corporation and share what attracted you to the position. You could say, 'I admire Boyd Gaming’s commitment to providing exceptional experiences for guests, and I want to play a role in that by ensuring a clean and welcoming environment.'