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Store Manager- Store 331

Company Description

If you are an automotive professional who is looking for a terrific work environment with an emphasis on teamwork and willingness to be successful, we want to meet you.

We have grown consistently since 1990 with stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. APPLY NOW with one of the leading and fastest growing automotive service companies and come GROW with us.

Job Description

The Store Manager will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment and working closely with your Service Team to improve their performance through hands-on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience.

Primary Responsibilities include (but are not limited to):

  • Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
  • Creates a highly motivated team environment/climate
  • Supervising technicians and service advisors, planning and scheduling their duties, assigning work, and following up on completion of assignments
  • Coaching service department teammates on all operational issues
  • Evaluating performance and productivity of all service department personnel
  • Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
  • Ensuring store safety, including the use of and maintenance of safety equipment
  • Ensuring equipment/hardware layout and positioning within the service department
  • Supervising shop area, equipment, and teammates for compliance with company safety procedure
  • Ensures that proper inspections are being conducted

Qualifications

  • Outstanding leadership and store management skills
  • Ability to work in a fast-paced work environment
  • Minimum of 2 years’ experience preferred in a Service Advisor/Writer role, preferably at Brakes Plus
  • Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
  • Excellent verbal and written communication
  • Ability to develop professional relationships with customers and team members
  • Proven track record of exceeding business objectives
  • Ability to work efficiently both individually and as part of a team
  • Solid knowledge of basic OSHA laws

Additional Information

Benefits:
Brakes Plus provides a large selection of benefits that help protect the health, wealth, and well-being of you and your family. This comprehensive benefits program helps you create the best benefits program to fit your needs and lifestyle. NO SUNDAYS, COMPETITIVE PAY and ADVANCEMENT OPPORTUNITIES. 

Join a growing business that believes in creating opportunities for ALL employees. Brakes Plus is always looking for quality individuals to join our team!

Compensation: $60,000 plus 12% of operating profit

All your information will be kept confidential according to EEO guidelines.

Work Opportunity Tax Credits – Brakes Plus

Brakes Plus participates in the Work Opportunity Tax Credit (WOTC) program, which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program.  We appreciate your cooperation.

 Applicant Instructions

  • Open  https://tcs.adp.com/mavistac
  • Please answer each question to complete the voluntary screening
  • Eligible applicants will be asked to Electronically Sign and click Submit to complete the screening
  • Ineligible applicants will be asked to click Submit to finish the screening; You will not be asked to electronically sign

Average salary estimate

$60000 / YEARLY (est.)
min
max
$60000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager- Store 331, Brakes Plus

If you’re an automotive enthusiast with a knack for leadership, then the Store Manager position at Brakes Plus in Denton, TX, could be your next great adventure! At Brakes Plus, we pride ourselves on fostering a vibrant workplace where teamwork and a passion for success come together. As the Store Manager, you’ll be the heart and soul of the service department, where your primary role will be to uphold our high standards of excellence while motivating your team. You will work directly with customers to handle sales and service inquiries, molding a positive atmosphere that resonates throughout the store. Managing the service team means planning schedules, coaching staff, and driving productivity while ensuring safety and efficiency. You’ll be evaluating performance, managing inventory, and ensuring that all operational processes flow seamlessly. We seek an individual with outstanding leadership skills, ideally with two years of experience in a Service Advisor/Writer role. Your fantastic communication abilities and detail-oriented mindset will go a long way in mentoring your team and exceeding business objectives. What's really exciting is that we not only offer a competitive salary of $60,000 plus a 12% profit share, but you can also look forward to fantastic benefits, advancement opportunities, and the perfect work-life balance with no Sunday shifts! Let's embark on this journey together – join us at Brakes Plus, where we believe in creating opportunities for all!

Frequently Asked Questions (FAQs) for Store Manager- Store 331 Role at Brakes Plus
What are the primary responsibilities of the Store Manager at Brakes Plus?

As the Store Manager at Brakes Plus, your primary responsibilities will include creating a motivated team environment, managing sales and service operations, supervising technicians, planning and scheduling duties, coaching team members, evaluating performance, managing parts inventory, and ensuring compliance with safety procedures. Your hands-on approach will be integral in creating an industry-leading customer experience.

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What qualifications are required for the Store Manager role at Brakes Plus?

To qualify for the Store Manager position at Brakes Plus, candidates should possess outstanding leadership and organizational skills, as well as at least two years of experience in a Service Advisor/Writer role, preferably at Brakes Plus. Strong verbal and written communication skills, a detail-oriented mindset, and the ability to foster professional relationships are also essential.

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What benefits does Brakes Plus offer its Store Managers?

Brakes Plus provides a comprehensive benefits package for Store Managers, designed to support the health and well-being of you and your family. These benefits include competitive pay, a profit-sharing plan, advancement opportunities, and a positive work environment that emphasizes teamwork and personal growth.

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What skills are important for a Store Manager at Brakes Plus?

Important skills for a Store Manager at Brakes Plus include leadership, mentorship, effective communication, problem-solving, and strong organizational abilities. A solid understanding of basic OSHA laws and the ability to work well in a fast-paced environment are also critical for success in this role.

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How can I apply for the Store Manager position at Brakes Plus?

Applying for the Store Manager position at Brakes Plus is straightforward. Interested candidates can follow the application instructions provided on the Brakes Plus website, ensuring that all necessary steps are completed, including the screening for the Work Opportunity Tax Credit where applicable.

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Common Interview Questions for Store Manager- Store 331
How do you motivate your team as a Store Manager at Brakes Plus?

Motivating the team as a Store Manager at Brakes Plus involves setting clear expectations, providing consistent feedback, and celebrating successes. Encouraging open communication and recognizing individual contributions boosts morale and fosters a collaborative environment.

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Can you describe a time you improved customer satisfaction in your previous role?

When discussing customer satisfaction improvements, outline a specific situation where you identified an issue that affected service delivery. Discuss the steps you took to address the concern and the positive outcomes that resulted from your actions, highlighting your proactive approach.

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What strategies do you use for effective inventory management?

Effective inventory management strategies include regularly reviewing stock levels, forecasting demand based on customer trends, and coordinating with suppliers for timely restocking. Implementing an organized system for tracking inventory can help prevent overstock or shortages.

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How do you handle performance issues within your team?

Addressing performance issues starts with open dialogue. I believe in providing constructive feedback and identifying areas for improvement. Setting clear, achievable goals and offering resources for support can help drive performance enhancement and accountability.

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What would you do if a customer was unhappy with service?

Addressing a dissatisfied customer involves listening to their concerns, empathizing with their situation, and taking swift action to resolve the problem. It's crucial to communicate openly and offer solutions that rebuild trust and ensure future loyalty.

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How do you ensure safety compliance in your store?

Safety compliance requires regular training and reinforcement of policies for the team. Conducting routine inspections of equipment and work areas, along with immediately addressing any hazards, creates a culture of safety that prioritizes well-being for everyone.

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What experience do you have working under pressure?

When asked about working under pressure, share specific examples from past roles where you had to meet tight deadlines or handle high-volume periods. Highlight how you remained organized and focused on delivering quality service despite those challenges.

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Can you explain your management style?

My management style is hands-on and collaborative. I believe in building strong relationships with team members, encouraging active participation in decision-making, and fostering an inclusive environment that allows everyone to thrive.

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What role do you think teamwork plays in the success of a store?

Teamwork is vital to store success, as it enhances communication, productivity, and morale. By leveraging each team member's strengths and promoting collaboration, we can create an exceptional customer experience while achieving business objectives.

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How do you plan to contribute to the growth of Brakes Plus as a Store Manager?

Contributing to Brakes Plus's growth starts with delivering exceptional service and expanding our customer base. I aim to implement effective management strategies, optimize team performance, and explore innovative marketing approaches to attract new customers.

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Founded in 1990, Brakes Plus Inc. is an auto servicing company headquartered in Centennial, CO

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Full-time, on-site
DATE POSTED
December 22, 2024

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