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Director, Customer Success
Braze is a leading customer engagement platform seeking a Customer Success Director to own the business within APAC and lead multiple teams to achieve their KPIs.
Skills
- Project management
- Technical domain knowledge in Mobile Development and APIs
- Strong communication skills
- Relationship building
Responsibilities
- Manage multiple Customer Success teams across various locations.
- Hire, mentor, and support team development.
- Create a culture of customer delight in partnership with Sales and Services leadership.
- Act as a public presence for the company building executive relationships.
- Drive key performance indicators for customer renewal, expansion, and advocacy.
Education
- Bachelor's degree or equivalent experience
Benefits
- Competitive compensation including equity
- Flexible paid time off
- Comprehensive medical, dental, vision benefits
- Retirement and Employee Stock Purchase Plans
- Professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
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Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
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Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 7, 2024
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