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Senior Customer Success Manager - job 2 of 2
Braze is a leading customer engagement platform looking for a Senior Customer Success Manager to help technology-savvy brands realize the value of their investment.
Skills
- Excellent communication
- Project management skills
- Technical knowledge in SaaS and APIs
- Relationship building
- Ability to analyze product usage
Responsibilities
- Own client renewals and retention targets
- Serve as the main point of contact for clients
- Drive feature adoption and provide strategic guidance
- Build strong customer relationships and advocate for customer needs
- Analyze customer product usage to identify opportunities
- Coordinate with other teams to ensure seamless support
Education
- Bachelor's degree in a relevant field
Benefits
- Competitive compensation
- Retirement and stock purchase plans
- Flexible paid time off
- Comprehensive health benefits
- Professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
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Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
August 19, 2024
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Family Medical Leave
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Posted 3 months ago
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
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