Senior Customer Success Manager, Global SMB
Skills
- Communication skills
- Team collaboration
- Account management
- Client engagement
Responsibilities
- Analyze and drive increased product adoption.
- Provide recommendations for adapting business processes.
- Develop creative strategies using Braze technology.
- Be a point of escalation for strategy and product training.
- Deliver product expertise through check-ins and business reviews.
- Collaborate with teams to ensure a seamless transition for clients.
Education
- Bachelor's degree or equivalent experience
Benefits
- Competitive compensation with equity options
- Flexible paid time off
- Comprehensive medical, dental, and vision plans
- Retirement and Employee Stock Purchase Plans
- Career development support and tuition reimbursement
Average salary estimate
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Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
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