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VP, Customer Success, Americas
Braze is a leading customer engagement platform seeking a VP of Customer Success to enhance customer satisfaction, retention, and growth in the Americas.
Skills
- Customer success management
- Leadership skills
- Interpersonal skills
- Analytical skills
- Strategic thinking
Responsibilities
- Develop and execute customer success strategies
- Lead and mentor the Customer Success team
- Build relationships with key customers
- Collaborate with cross-functional teams
- Identify upselling and cross-selling opportunities
- Analyze customer feedback for improvement
- Advocate for customer needs within the organization
- Stay updated on industry trends
Education
- Bachelor's Degree required
- MS or MBA preferred
Benefits
- Competitive compensation including equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive medical, dental, vision plans
- Family services including fertility benefits
- Professional development support
- Community engagement opportunities
- Collaborative workplace culture
To read the complete job description, please click on the ‘Apply’ button
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Braze (NASDAQ:BRZE) is a leading cloud-based software company based in New York City. We enable companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$201,000/yr - $223,780/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 1, 2024
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Posted 2 months ago
Inclusive & Diverse
Rise from Within
Diversity of Opinions
Work/Life Harmony
Mission Driven
Customer-Centric
Social Impact Driven
Passion for Exploration
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
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