Job details

Customer Success Manager

Brightflag is seeking an experienced and highly motivated Customer Success Manager to work remotely and deliver ongoing value and client success post-sales.

Skills

Excellent communication skills
Strong organizational skills
Problem-solving abilities
Relationship-building skills

Responsibilities

Establish trusted advisor relationships with customer executive sponsors
Deliver Quarterly Business Reviews (QBRs) focused on key data insights
Identify blockers to client success and develop mitigation strategies
Own all processes and activities for customer renewals

Benefits

Competitive salary
Share options
Comprehensive health insurance
Remote work location and patterns flexibility

To read the complete job description, please click on the ‘Apply’ button

Brightflag Glassdoor Company Review

4.6

Brightflag DE&I Review

4.6

CEO of Brightflag

Ian Nolan

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By Brightflag

We are a team of 150 technologists, lawyers, creators… and some of the brightest commercial minds in SaaS, based in Dublin, New York, and Sydney. Our mission is to transform how corporate legal services are delivered.

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BENEFITS & PERKS

Dental Insurance

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Vision Insurance

Paid Holidays

Sabbatical

FUNDING

Series B