Brightline is a premier national youth mental health provider and brings virtual and in-person care to families, when and where they need it. We are seeking an exceptional Clinic Director who will be our inaugural leader to build and lead our inaugural location in the greater New York City market.
You’re a clinician-operator who can think and operate empathetically, strategically, tactically, and analytically and know how to build a clinic and team from scratch, leveraging existing best practices and guidance from our centralized Support Services.
Ownership and accountability around our Big-4
You have experience with being a General Manager or “Program CEO” and are passionate about owning, driving, and raising the bar on 1) clinical (e.g., standards of clinical practice, member outcomes, quality measures) 2) operational (e.g., P&L responsibility, utilization and capacity), 3) people (e.g., retention and employee satisfaction), and 4) growth (e.g., leads and conversion) results, especially in a brand new location and market, and are able to effectively develop day-to-day levers, report out, and proactively identify opportunities around key results
In the clinic’s early stages (3-6 months, to be determined), you will spend a proportion of your time client-facing, and the rest of your time in a leadership and management capacity
Relationship-Building:
Able to work cross-functionally to build and nourish relationships as a trusted and respected thought partner across external and internal stakeholders (including but not limited to executive leadership team, clinical and quality, finance, legal and compliance)
You have built teams from scratch or early beginnings and have demonstrated strong retention and employee satisfaction through leading with high accountability around results, being a mission-driven culture champion, and operating with a growth mindset
You enjoy being an influential part of the local community and partnering with our Marketing and Outreach team to build and nourish relationships with key stakeholders such as hospitals, pediatrician groups, payors, and legislators
Process Excellence and Organization
You are able to adapt, develop, and/or finetune new or existing processes and be able to effectively communicate, train, and launch across every staff member at your clinic while ensuring fidelity and adherence
You’re curious and not afraid to uncover opportunities and needs that would elevate member and staff experience and our Big-4
Transforming building blocks into a finished product
You are not afraid to embrace “messiness” - this is a brand new location, market, and strategy for the organization - and want to put your fingerprints on its infant stages by being scrappy
You are passionate about going from zero to one: in partnership with our centralized Support resources, you’ll have the opportunity to set up the physical location, build your own team of clinicians and administrative staff, and grow the clinic to maturity
PhD or PsyD required; Master’s level clinician who’s independently licensed will be considered with strong background
You have extensive and strong expertise in child and adolescent behavioral health interventions, including
Expertise in evidence-based interventions including but not limited to cognitive behavioral therapy, exposure and response prevention, parent management training, dialectical behavior therapy, habit reversal training, and other empirically supported interventions.
Expertise in providing and overseeing care for youth with a wide variety of presenting concerns, including but not limited to anxiety and obsessive compulsive disorder, behavior and impulse control disorders, body focused repetitive behavior
Extensive experience conducting diagnostic evaluations and psychological testing for common youth concerns, such as anxiety, depression, ADHD, behavioral issues, trauma, learning disorders, autism, and other similar presentations
Strong knowledge of current clinical research and a commitment to staying updated on the latest empirical advancements.
A clear understanding and deep commitment to ethical standards of care
5+ years of experience in leading and training teams and owning both clinical and operational/financial results of a clinic, program, service, or equivalent, ideally having served as an Executive Director, Clinic Director, Program Director, or equivalent
3+ years of having provided clinical supervision for associates level or post-doc clinicians
Previous experience with startup experiences and building teams and systems from the beginning strongly preferred
Experience in a high-growth, multi-site healthcare environment strongly preferred
Knowledge of local, state, and federal regulations related to the location of the clinic.
Strong analytical skills in making data-driven decisions and quickly understanding dashboards and other business intelligence tools
Ability to influence cross-functionally and be an effective thought partner for peers and centralized support leaders
Ability to build strong relationships with a range of external and internal stakeholders
Strong presentation skills with the ability to craft a compelling story and value proposition
Passion for our mission to redefine behavioral health for children and their families
Outstanding written and verbal communication to influence and inspire teammates
You are located within a daily commutable distance to Long Island (Nassau County)
Insurance:
Medical + Dental + Vision + Disability + Life Insurance
Time off:
12 Paid Holidays + 3-4 Weeks of Vacation + Paid Sick Days + Parental Leave
Stipends/Reimbursements:
Professional Development Reimbursement
Health and Wellness Stipend
Home Office Reimbursement
Financial Wellness:
401k
In-Person Role:
Position will require on-site presence to demonstrate hands-on leadership
Occasional weekend hours as our clinic will open on Saturdays
Occasional travel outside NY as needed
Community:
Community-focused culture
New York Brightspot to connect with other local Brightline employees
Company wellness events
Compensation Philosophy:
At Brightline, we have built a total rewards philosophy that includes fair, equitable, competitive, and geo-based compensation that is performance and potential-based. Our strategy is based on robust market research, including external advisory specializing in national compensation, and thoughtful input from every level of our organization. It is a combination of a cash salary, equity, benefits, well-being, and opportunity. In compliance with the Equal Pay for Equal Work Act, the annual base salary range for applicants is $150,000 - $170,000.
At Brightline, we believe that Diversity, Equity, Inclusion, and Belonging are essential to the foundation that we build our mission upon. We are compelled to build a future where all families can access inclusive, high-quality care. We are committed to creating an environment that encourages our employees to show up authentically, reach their highest potential, and have an equal opportunity to thrive. We are committed to systematically evaluating and improving our inherent beliefs, observed behaviors, structures, and systems. We are committed to ensuring that every employee, candidate, client, and family we serve is valued and respected.
Brightline is on a mission to build a bright future for every child. We’re convening a team of leading clinicians, technologists, business leaders, and creative thinkers to completely transform what behavioral health care looks like. Together, we’re building exceptional technology and real-world care to bring families a warm, supportive, and goal-oriented experience of care that will help them thrive.
Founded in 2019, Brightline is the leading comprehensive behavioral health platform for families, backed by $215M in funding from leading investors, including Oak HC/FT and Threshold Ventures. As we grow quickly across the country, we’re looking for exceptional team members who, like us, are eager to transform behavioral health in this country and change lives.
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If you're seeking a rewarding opportunity to make a meaningful impact in youth mental health, look no further than the Clinic Director position at Brightline in Long Island, NY. As the inaugural leader of our new clinic in the greater New York City area, you'll be at the forefront of establishing a vital community resource dedicated to providing empathetic, high-quality care to families. We’re looking for someone who's both a clinician and an operator, eager to bring together strategic thinking and compassionate service as you build a team and a clinic from the ground up. You’ll be responsible for overseeing clinical standards, ensuring operational efficiency, and fostering a positive workplace culture. With your background in child and adolescent behavioral health, you’ll guide those looking for support in overcoming challenges like anxiety and behavioral issues. Your expertise in building strong relationships with stakeholders, including hospitals and pediatric providers, will be essential as you grow the clinic’s presence. Brightline is all about teamwork, so your ability to collaborate with both centralized support services and the local community will significantly impact our mission to redefine behavioral health for children. Plus, with our commitment to diversity and inclusion, you’ll thrive in an environment that values every individual’s contributions. So if you’re ready to take your career to the next level while making a substantial difference in the lives of children and families, this is the role for you!
Brightline is a digital health startup that specializes in providing mental health support for children and teenagers.
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