At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Brightspeed has an exciting opportunity for an IP Network Operations Engineer to join our growing team! As an engineer of IP Network Operations, you will be part of a team supporting the Brightspeed IP, Metro and Management networks. Part of a team in the network operations centers (NOCs) providing surveillance and maintenance capability for the IP functional areas of our large telecommunications network. This role requires extensive experience and a high degree of technical and process competencies while providing support to Brightspeed network services. This position assumes ownership and accountability in managing network issues and provides support, and assistance across different segments. Principle work includes fault management, ticketing, and event management, supporting root cause resolution and working with engineering and test teams to support new product development. In addition, you will be required to develop a strong background and understanding of telecommunications NOC support systems and processes. You will work with your peers and strategic vendor partners to foster an environment of continuous improvement.
As IP Network Operations Engineer, your duties and responsibilities will include:
WHAT IT TAKES TO CATCH OUR EYE:
BONUS POINTS FOR:
#LI-RM1
All your information will be kept confidential according to EEO guidelines.
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer/Veterans/Disabled
For all applicants, please take a moment to review our Privacy Notices:
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
At Brightspeed, we’re on a mission to transform how people experience the internet, and we’re excited to welcome an IP Network Operations Engineer to our dynamic team in Charlotte, NC. If you have a passion for cutting-edge technology and a knack for problem-solving, this could be the perfect role for you! As an IP Network Operations Engineer, you’ll play a crucial part in maintaining and enhancing our IP, Metro, and Management networks. You’ll work alongside a talented group in our network operations centers, tackling challenges head-on and ensuring our robust telecommunications infrastructure runs smoothly. Your responsibilities will include everything from troubleshooting complex issues to collaborating with vendors and internal teams to deliver top-notch performance. Your expertise will be essential in monitoring and analyzing network performance, providing valuable feedback for improvements, and documenting processes for efficient operations. We’re looking for someone with a solid foundation in related technologies, particularly with platforms like Cisco and Juniper, as well as a deep understanding of internet routing protocols. Brightspeed values a proactive approach, so your ability to prioritize tasks in a fast-paced environment will be key to your success. If you’re eager to work in a collaborative atmosphere that promotes continuous learning and growth, we’d love for you to join us in shaping the future of internet connectivity!
Join Brightspeed as a Director of Technical Program Management to spearhead the evolution of broadband technology in underserved regions.
As a Manager, IT at Brightspeed, you'll drive the SAP Bill to Cash process while focusing on innovation and customer experience.
Join Joby Aviation's Flight Research group as an embedded engineer working on innovative flight automation systems.
Join Northrop Grumman as a Sr. Staff Lead EW Systems Analyst and lead pioneering work in Electronic Warfare systems.
Join Thoughtworks as a Regional Chief Architect where you will leverage your expertise in cloud technologies to impact client solutions significantly.
Step into a pivotal role with Timmons Group as a Civil Project Manager, where your expertise in Water & Wastewater engineering will help shape vital infrastructure projects.
Boston Scientific is on the lookout for a Supplier Engineer III to drive innovation and quality in the medical device supply chain.
As an Engineering Manager at PocketHealth, you'll lead a skilled team to enhance healthcare technology for millions of patients across North America.
Become a key player in AECOM's Water team as a Senior Electrical Engineer, driving innovative solutions for water infrastructure projects.
Join Anduril Industries as a Senior Propulsion Integration Engineer to advance military technology with cutting-edge propulsion systems.
Building a future where more communities can benefit from a more connected life. "Internet Equals Opportunity." We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to ca...
150 jobsSubscribe to Rise newsletter