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Lead Project Manager

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

Brightspeed has an exciting opportunity for a Lead Project Manager to join our team! This is a remote position in the South Region with up to 25% travel requirement. The successful candidate will play a crucial role in ensuring the timely delivery of our services. In this role, you will manage the execution of large-scale programs, projects, and implementations for SFH and MDU communities. You will be responsible for establishing and maintaining key internal and external relationships with network management, strategic operations, and other critical organizations impacting key milestones to make first occupancy dates in the company’s contracted properties. You will need to have a strong interpersonal, relationship management, negotiations, and communications skills. 

If you are a results-driven marketing professional with a passion for building relationships and driving business growth, we would love to hear from you. Join us at Brightspeed and help us shape the future.

As a Lead Project Manager, your duties and responsibilities will include:

  • End-to-end project and program management to provide comprehensive project management for new SFH and MDU communities to ensure the timely delivery of Brightspeed services
  • Organize, facilitate, and direct group meetings to ensure the successful execution of activities to deliver services on projected property opening dates
  • Acts as the single point of contact for Brightspeed in communication with construction supervisors, offsite managers, vertical superintendents, low voltage subcontractors, and local municipalities
  • Identify and resolve implementation conflicts, liabilities or issues that could potentially impact or delay key timeline milestones deliverables
  • Develop and present senior management level briefs on project status
  • Coordinate with regional and local sales and event management teams to ensure successful opening of sales trailers, model home sales offices, and leasing offices to maximize revenue opportunities
  • Efficient in understanding Brightspeed technologies, architectures, network engineering and construction, and field operations processes
  • Demonstrated proficiency in Microsoft 365 and project management tools to effectively develop presentations, project plans, word documents, spreadsheets and program management software and systems
  • Experience in identifying, assessing, and mitigating risks throughout the project life cycle

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

  • Bachelor's degree in business management, marketing or similar field
  • 5+ years of experience in business administration, project or program management, business development, or related field
  • Demonstrated ability to analyze and build grassroots project and program plans that deliver a positive opening day experience through best practices.
  • Excellent communication and presentation skills.
  • Self-motivated with the ability to work independently and as part of a team

 

#LI-AK1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

Brightspeed Glassdoor Company Review
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CEO of Brightspeed
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Tom Maguire
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Average salary estimate

$95000 / YEARLY (est.)
min
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$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead Project Manager, Brightspeed

At Brightspeed, we're on a mission to transform the way people connect with the world around them by providing fast and reliable internet services. We're excited to welcome a new Lead Project Manager to our team based in Charlotte, NC, who will play an essential role in managing large-scale programs and projects related to Single-Family Homes (SFH) and Multi-Dwelling Units (MDU). In this remote-position, you'll engage with various teams and stakeholders to ensure our ambitious rollout of fiber-optic technology reaches underserved communities efficiently. Your interpersonal skills will shine as you collaborate with construction supervisors, municipalities, and internal teams to identify and tackle any issues that arise during project execution. You'll oversee everything from project status updates to coordinating grand openings of sales offices, ensuring each milestone aligns with our commitment to delivering the best customer experience possible. This position offers the flexibility of remote work with occasional travel, tapping into your ability to manage multiple priorities while driving results. If you possess a strong background in project management and a passion for innovation, we would love to have you contribute to our vision of enhancing connectivity across the Midwest and South. Join Brightspeed, where team spirit and authentic connections unite us on our quest to bridge the digital divide!

Frequently Asked Questions (FAQs) for Lead Project Manager Role at Brightspeed
What does a Lead Project Manager do at Brightspeed?

A Lead Project Manager at Brightspeed is responsible for overseeing the execution of large-scale projects related to fiber-optic technology deployment for SFH and MDU communities, ensuring timely delivery of services and developing strong relationships with key stakeholders.

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What qualifications are needed for the Lead Project Manager position at Brightspeed?

To apply for the Lead Project Manager role at Brightspeed, you should hold a Bachelor's degree in business management or a related field and have at least 5 years of experience in project or program management, with demonstrated skills in relationship management and effective communication.

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How does the Lead Project Manager help in delivering Brightspeed's services?

The Lead Project Manager plays a crucial role by performing end-to-end project management, facilitating group meetings, resolving conflicts, coordinating with various teams, and ensuring projects align with the company’s timelines, ultimately enhancing the customer experience.

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What can I expect from working remotely as a Lead Project Manager with Brightspeed?

As a Lead Project Manager at Brightspeed, you can expect flexibility in working remotely with occasional travel requirements. This hybrid work approach promotes a healthy work-life balance while allowing you to stay connected with your colleagues across multiple geographical locations.

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What kind of projects will a Lead Project Manager at Brightspeed manage?

In this role, a Lead Project Manager at Brightspeed will manage large-scale projects focused on deploying fiber-optic technology in underserved communities, including both single-family homes and multi-dwelling units, while ensuring all deadlines are met.

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Why is Brightspeed considered a top workplace?

Brightspeed is recognized as a top workplace due to its commitment to diversity, equity, and inclusion, as well as maintaining a supportive work environment that fosters growth, wellness, and a positive company culture for all employees.

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What benefits does a Lead Project Manager receive at Brightspeed?

A Lead Project Manager at Brightspeed will enjoy competitive compensation, comprehensive benefits such as medical, dental, and vision insurance, a 401K plan with company match, employee assistance programs, and generous paid time off to promote overall wellness.

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Common Interview Questions for Lead Project Manager
Can you describe your project management experience as it relates to fiber-optic technology?

When answering this question, highlight specific projects you've managed that involved fiber-optic technology deployment, focusing on your approach to ensuring timely completion, stakeholder communication, and overcoming challenges in execution.

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How do you handle conflicting priorities in project management?

Describe your approach to prioritization by discussing how you assess the urgency and impact of various tasks, communicate effectively with your team, and utilize project management tools to keep everything on track.

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What strategies do you employ to build strong relationships with stakeholders?

Discuss your key strategies, such as regular communication, active listening, finding common ground, and fostering collaboration, ensuring that all stakeholders feel valued and understood throughout the project lifecycle.

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How do you approach risk assessment throughout a project's lifecycle?

Explain your process for identifying, analyzing, and mitigating risks by holding stakeholder discussions, using data analysis, and continuously reviewing project objectives to adapt as necessary throughout the project.

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Give an example of a time you resolved a significant issue in a project.

Share an impactful story with a clear challenge, the steps you took to resolve it, and the final outcome, emphasizing your problem-solving skills and ability to maintain stakeholder trust during the crisis.

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What project management tools are you proficient in?

Talk about specific project management tools you've used, like Microsoft 365, Asana, or Trello, and highlight how these tools helped you effectively plan, execute, and monitor project milestones.

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How do you ensure effective communication within your project team?

Detail your approach to establishing an open communication culture, utilizing regular check-ins, fostering feedback sessions, and implementing collaboration platforms to keep your team informed and engaged.

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Describe your experience with budget management.

Provide examples of your experience managing budgets, including how you track expenditures, allocate resources efficiently, and ensure projects remain within budget while still achieving objectives.

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What methods do you use to keep projects on schedule?

Discuss techniques such as clear timeline setting, breaking projects into manageable phases, using project management software for tracking progress, and proactively addressing potential delays with stakeholders.

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How do you motivate a team during challenging project phases?

Share your strategies for maintaining team morale, such as recognizing achievements, fostering a supportive environment, providing additional resources, and keeping lines of communication open to understand team concerns.

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Building a future where more communities can benefit from a more connected life. "Internet Equals Opportunity." We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to ca...

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Full-time, hybrid
DATE POSTED
November 25, 2024

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