Senior Engineer

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed is searching for a Senior Engineer to join our team! As a Senior Engineer, you will be responsible for the design and preparation of ISP engineering work orders for land developments, new buildings, DSL Growth opportunities, DSL, FTTN, FTTH, FTTT, road relocations, augmentation projects and special circuit requests.  You will be utilizing the following tools: NDS, AutoCAD, Fireworks/Bid master, JDS, FORTE, WFMT, ARMOR, TIRKS, LFACS, and the full suite of Microsoft Office. As a Senior Engineer, you will be assigned a geographic area and will be responsible for all ISP job requests. In this role you will design and implement ISP plans to support a wide range of fiber service deployments, positive interaction with internal and external customers, maintain open conversation with planning and all company departments providing a high quality of service to Brightspeed customers.  

As Senior Engineer, your responsibilities will include: 

• Developing/defining plans for the implementation of new ISP installation or modifications to existing facilities 
• Preparing plans and specifications, to include gathering field data 
• Assuring that the most feasible, practical, and economical means to complete the work are utilized 
• Providing cost data to support capital planning and budgeting 
• Monitoring and controlling project expenditure 
• Overseeing the installation/construction and testing of plant facilities 
• Analyzing local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites, and configuring communication media with concentrators, bridges, and other devices 
• Resolving interoperability problems to obtain operations across all platforms including e-mail, files transfer, multimedia, teleconferencing and the like 
• Configuring systems to user environments 
• Supporting acquisition and implementation of hardware and software as well as subcontractor services as needed 

WHAT IT TAKES TO CATCH OUR EYE: 

• Associate degree or equivalent education and relevant experience 
• 8 years related experience in telecommunications, engineering, or network planning or equivalent 
• Knowledgeable and skilled in planning and/or engineering 
• Knowledgeable and able to work in appropriate systems and Microsoft Office 
• Ability to work with Planning, Operations, and all internal and external customers, maintain budget, and assist with forecasting budgets 
• Ability to maintain positive interaction between all governing authorities 
• Excellent oral and written communication skills 

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice