Tech Specialist (Application Support) - R01539518

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Job Title: Tech Specialist Application Support

Location: Remote

Skills & Experience needed

Bachelor’s degree in Computer Science or related field

3-5 years of experience with L2 production support

Knowledge of development and deployment best practices

Experience with infrastructure management and system administration

Experience with Python, Perl, SQL, JavaScript

Well versed with SDLC processes, Git / Bitbucket & test automation

Excellent organization, communication, and a diligent approach to problem solving are required

Proficient in Linux and Windows Operating system

Well- versed with Incident life cycle management, Problem life cycle management.

Experience with a ticketing system like ServiceNow or JIRA

Ability to troubleshoot and solve problems independently

Strong communication and documentation skills

Capable of working individually and/or with a large team comprised of multiple disciplines

Must have one or more of the following skills:

a. Angular, Java Microservices/Restful APIs

b. Databases: MS SQL, Oracle

c. Cloud DB: Snowflake

d. General Operations and Batch Monitoring: Autosys, Ctrl-M or equivalent

Nice to Have

Experience with a reporting/visualization tool like Power BI, Tableau etc.

Practical experience in using Web development, Microservices, Docker/Kubernetes & Linux

Basic knowledge of statistical theory, financial instruments, and markets.

• Apache Tomcat, BIZTALK, CFI/MFT, DB2, Informix DBA, Middleware, MongoDB, MySQL, NGNIX, Oracle DBA, Oracle PL/SQL, Postgres, SQL DBA, Weblogic Administration, WebSphere

• Database & Middleware Support: Engineer, Applications & Platforms

• primary role is to provide Application support to Client personnel for client implementations and production support in line with the SLA’s agreed between Client and Client's Customers. This support can include diagnosing and resolving issues raised by clients, developing and testing database scripts for client data changes, and assisting in areas of client implementations such as data migration and integrations. Resource will also ensure that the Cient's documented ITSM processes and KPIs are followed for the Client Implementations Platform.

Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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