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Job details

Technical Support Engineer

Brinqa is looking for a Senior Product Support Engineer to be part of a dynamic and fast-moving customer support team, providing quality resolutions to customers.

Skills

  • Java
  • Security
  • Networking
  • Linux command-line
  • Databases (SQL or Neo4j)
  • 3-tier architecture

Responsibilities

  • Work directly with customers to address technical concerns regarding deployments
  • Provide experienced support and troubleshooting skills to resolve complex technical issues
  • Proactively address challenges impacting wider product adoption
  • Perform root cause analysis reports
  • Prioritize high-profile and escalated cases
  • Suggest and implement improvements to internal processes and tools

Benefits

  • Competitive pay and stock options
  • Multiple healthcare benefit packages
  • Dental and vision insurance
  • Life insurance
  • Short Term and Long Term Disability
  • 401K with employer matching
  • Paid time off (PTO) along with federally recognized holiday schedule
To read the complete job description, please click on the ‘Apply’ button
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CEO of Brinqa
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Amad Fida
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Brinqa is leading the charge for a new wave of knowledge-driven, risk-based cybersecurity solutions. Brinqa Cyber Risk Graph - the knowledge graph for cybersecurity - connects relevant security and business data, establishes common data ontology, ...

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Full-time, on-site
DATE POSTED
May 21, 2024

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