Job details

Technical Support Engineer

Brinqa is looking for a Senior Product Support Engineer to be part of a dynamic and fast-moving customer support team, providing quality resolutions to customers.

Skills

Java
Security
Networking
Linux command-line
Databases (SQL or Neo4j)
3-tier architecture

Responsibilities

Work directly with customers to address technical concerns regarding deployments
Provide experienced support and troubleshooting skills to resolve complex technical issues
Proactively address challenges impacting wider product adoption
Perform root cause analysis reports
Prioritize high-profile and escalated cases
Suggest and implement improvements to internal processes and tools

Benefits

Competitive pay and stock options
Multiple healthcare benefit packages
Dental and vision insurance
Life insurance
Short Term and Long Term Disability
401K with employer matching
Paid time off (PTO) along with federally recognized holiday schedule

To read the complete job description, please click on the ‘Apply’ button

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CEO of Brinqa

Amad Fida

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By Brinqa

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FUNDING

Series B

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE