Job details

Technical Support Engineer (Level II)

Brinqa is a leader in cyber risk management software, looking for a Level II Technical Support Engineer to join their customer support team. The ideal candidate will deliver quality resolutions and support to customers across various platforms.

Skills

Java programming
Groovy knowledge
Linux command-line skills
Database understanding
Excellent communication skills

Responsibilities

Own and resolve technical issues with urgency.
Perform in-depth troubleshooting and produce root cause analysis.
Coordinate with internal teams and escalate issues as needed.
Write and optimize java/groovy scripts.
Maintain excellent relationships with customers.

Education

Bachelor’s degree in Computer Science/Information Science

Benefits

Competitive pay and stock options
Healthcare benefit packages
Dental and vision insurance
Life insurance
401K with employer matching
Paid time off

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CEO of Brinqa

Amad Fida

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By Brinqa

Brinqa is leading the charge for a new wave of knowledge-driven, risk-based cybersecurity solutions. Brinqa Cyber Risk Graph - the knowledge graph for cybersecurity - connects relevant security and business data, establishes common data ontology, ...

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FUNDING

Series B

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE