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Technical Support Engineer (Level II)

Brinqa is a leader in cyber risk management software, looking for a Level II Technical Support Engineer to join their customer support team. The ideal candidate will deliver quality resolutions and support to customers across various platforms.

Skills

  • Java programming
  • Groovy knowledge
  • Linux command-line skills
  • Database understanding
  • Excellent communication skills

Responsibilities

  • Own and resolve technical issues with urgency.
  • Perform in-depth troubleshooting and produce root cause analysis.
  • Coordinate with internal teams and escalate issues as needed.
  • Write and optimize java/groovy scripts.
  • Maintain excellent relationships with customers.

Education

  • Bachelor’s degree in Computer Science/Information Science

Benefits

  • Competitive pay and stock options
  • Healthcare benefit packages
  • Dental and vision insurance
  • Life insurance
  • 401K with employer matching
  • Paid time off
To read the complete job description, please click on the ‘Apply’ button
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CEO of Brinqa
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Amad Fida
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Brinqa is leading the charge for a new wave of knowledge-driven, risk-based cybersecurity solutions. Brinqa Cyber Risk Graph - the knowledge graph for cybersecurity - connects relevant security and business data, establishes common data ontology, ...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$80,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
October 25, 2024

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