Web Chat Representative

Job Description: Broadcom is currently seeking a Web Chat Representative to join our team in San Diego, California. As an Entry Level Web Chat Representative, you will be responsible for providing customer support and assistance through online chat platforms... Responsibilities: - Respond to customer inquiries and provide solutions through web chat - Assist customers with product information, troubleshooting, and order processing - Resolve customer complaints in a timely and professional manner - Collaborate with other departments to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Stay up-to-date on product knowledge and company policies - Participate in training and professional development opportunities Requirements: - 1 year of experience in customer service or a related field - Strong communication skills, both written and verbal - Ability to multitask and prioritize in a fast-paced environment - Proficiency in typing and computer skills - Resilient and confident personality traits - Strong leadership and innovation skills - Ability to work well in a diverse and inclusive environment Benefits: - Profit sharing - Training & professional development opportunities - Travel opportunities Equal Opportunity Statement: Broadcom is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We celebrate diversity and are dedicated to fostering an inclusive culture that values and respects all perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Deadline to Apply: July 29, 2024 If you meet the requirements and are interested in joining our team as a Web Chat Representative, please submit your application by the deadline. We look forward to receiving your application! How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Web Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs