Business Applications Administrator - job 2 of 2

The Opportunity

We are seeking a dynamic and highly motivated Business Applications Administrator to join our team! In this role, you will be responsible for managing and optimizing our business applications, ensuring they are running smoothly and efficiently. You will be a go-to SME that works closely with our internal teams to identify their needs and make sure they have the tools necessary to perform their jobs effectively. You will also be responsible for troubleshooting issues that arise, as well as ensuring our business systems up-to-date and secure.

What You'll Do

• Administer, maintain, and optimize the organization's business applications, including but not limited to ERP, CRM, HRIS, and Finance systems.
• Troubleshoot issues and identify opportunities for process improvement across business functions.
• Provide ongoing support for end-users, including technical assistance, system configuration, and user training.
• Monitor system performance and proactively identify and address issues to minimize downtime.
• Develop and maintain documentation on system configurations, processes, and procedures.
• Collaborate with other IT professionals and business stakeholders to design, implement and maintain effective backup and disaster recovery plans for business applications.
• Work with vendors and third-party service providers to ensure that systems are integrated and working as expected.
• Participate in software testing, evaluation, and selection activities to ensure that the organization uses the most effective and efficient business applications.
• Maintain and manage user accounts, permissions, and access rights for business applications.
• Work closely with business stakeholders to understand their requirements and provide solutions that meet their needs.
• Keep up-to-date with emerging trends and technologies related to business applications and make recommendations for process improvements
• Document key system changes per internal change control and system governance policies

Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.

Knowledge, Skills, and Abilities:

• Ability to identify issues and proactively develop solutions.
• Experience with software configuration, and troubleshooting
• Excellent communication skills include written, verbal, interpersonal and presentation.
• Strong ability to analyze problems and envision solutions.
• Willingness to learn new technologies and be open to alternative approaches.
• Strong desire to understand how systems are used from the perspective of a variety of end user types.
• Desire to build a working knowledge of business processes spanning multiple departments that interact with Ulteig CRM and ERP software solutions.
• Works well within a team atmosphere to solve problems and design solutions.
• Strong attention to detail and ability to manage multiple tasks simultaneously.

Competency Profile:

• Individual Excellence - Strives for individual excellence by seeking challenges and self-development, demonstrating high levels of expertise and showing commitment, self-confidence and integrity.
• Performance - Consistently produces results that meet goals, has high work standards, and understands the business environment and processes.
• Results - Achieves results by problem solving, setting priorities and organization; understands the fundamentals of project management.
• Customer Focus - Maintains customer focus to meet or exceed customer expectations and represent Ulteig in a professional and courteous manner.
• Technical Expertise - Possesses, acquires and maintains technical and professional expertise.
• Communication - Demonstrates good communication through active listening and effective verbal and written skills.
• Teamwork - Works hard and efficiently within a team to achieve group goals and build solutions; takes the interests of others into consideration when acting and is respected and trusted by others.

What We Expect from You

• 3+ years of experience in software application administration, preferably in a large organization
• Associates or Bachelor's degree in Information Systems or related field preferred
• Prior experience administering enterprise software such as UKG Pro, Dynamics CE, Dynamics F&O, and Workday Adaptive Planning, MS Project Online, and resource management software
• Strong understanding of operating systems, networking, and database management systems
• Knowledge of backup and disaster recovery procedures for software applications
• Able to establish priorities based on best interest of the business, work independently, and proceed with objectives with minimal supervision.
• Must have authorization to work permanently in the U.S.

As you consider applying for a position at Ulteig, we encourage you to think outside the box – because we do! You might not meet 100% of the skills listed in a description, but we are committed to hiring people with exceptional talent, ability and potential, and then creating an environment where they can become the best versions of themselves. We don’t want to miss out on the possibility of speaking with the next outstanding Ulteig team member, so please apply if you think this role is a great match for your unique skills and strengths. And, yes, relevant military experience is absolutely considered for transitioning service members.

What You Can Expect from Ulteig

Ulteig is a purpose driven organization that has built a culture focused on people – both our clients and our employees for over 75 years. Working at Ulteig is more than a job, it means you will have the opportunity to make a difference by creating and solving for a sustainable future. We realize that a huge part of our success has relied heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. Being 100% employee-owned means, we take our own success and the success of our clients personally.

We offer our team members:

• Flexible Workplace
• Employee Ownership
• Competitive Pay
• Comprehensive Benefits Package
• Collaborative Environment
• Innovative Culture

Our vision is to be the most trusted partners transforming our world’s critical infrastructure. Ulteig connects people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors®, including power, renewables, transportation and water. Ulteig's footprint spans the country and leverages its expertise with a wide range of public and private clients.

At Ulteig, we deeply care and listen to the needs of our team to ensure they are comfortable and have the necessary tools to be productive whether they choose to work remotely, hybrid or in office. We strive to allow a balance and separation between home and work life and provide support and a flexible working schedule so that employees are able to focus on what's important to them. Our offices are currently open, and employees have the option of accessing them to work. We will continue to monitor and respond to COVID-19 proactively to ensure the safety of our valued employees.

If you would like to be a part of a company that empowers their employees, apply today!

Ulteig is a Drug Free Workplace

ACHIEVE | GROW | COLLABORATE

Notice to Recruiters and Staffing Agencies: to protect the interests of all parties, Ulteig Engineers, Inc., will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Ulteig. Please do not contact or forward resumes to our company employees or locations. Any unsolicited resumes will be considered Ulteig property. Ulteig is not responsible for any charges or fees related to unsolicited resumes.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)