Business Systems Analyst

OEC Group offers hybrid work, competitive salary, a full benefits package, opportunities for professional growth and so much more!

What we’re looking for…

• Business Systems Analyst with 4+ years of experience designing, developing, testing and running industry-leading ERP platforms (CargoWise, SAP, NetSuite, or similar).
• Fluency in Mandarin is required!

What you will do:

• Clarify business processes and capture needs from stakeholders (Sales, Pre-Sales, Business Analyst, Operations, Brokerage, etc.).
• Analyze as-is workflows, to identify gaps and improvement opportunities.
• Translate business needs into IT functional and technical requirements.
• Work among internal and globally distributed IT competency center/experts, suppliers/vendors, to design and develop into actionable system solutions.
• Secure buy-in with stakeholders.
• Configure and develop the ERP system modules.
• Develop and execute test plans to validate system configurations and customizations.
• Coordinate and execute data migration activities.
• Create and maintain comprehensive documentation of system configurations, customizations, processes and procedures.
• Drive cross-functional teams (Developers, Infra, QA, Data, PM, etc.) IT solution delivery autonomously, and with support of PM/TPM for complex initiatives.
• Contribute to planning during development to release team routines.
• Contribute to IT domain service operation (change, enhancement, incident/defect) triage, escalation and resolution/fulfillment.
• Owns IT service domain service knowledge by creating/maintaining knowledge articles and providing user/IT team training.
• Stay updated with the emerging IT trends, technologies, and industry best practices.
• Proactively identify opportunities for business improvement, system optimization, and automation.
• Assess feasibility and recommend IT opportunities to inspire business changes.

What you enjoy / believe:

• You thrive in the role of the change catalyst, serving at the forefront of IT business interface and ensuring business value creation from conceptualization to delivery.
• You are excited by complex business problems, and enjoy the process of finding and delivering intricate and meaningful improvement for business teams.
• You believe in proactive engagement of key users and stakeholders at all levels, establish routine dialogs to identify potential opportunities.
• You are known to be an excellent "translator" and competent "consultant" between IT specialists and business stakeholders; quickly grasp the situation and facilitate progresses.

What you should know / have:

• Data query and optimization (SQL)
• Logistic Operations IT (Shipping, Booking, Freight Release)
• Finance and Accounting IT (AR, AP, G/L)
• Experiences in the following domain are preferred
  • EDI/API development
  • eCommerce portal solution
  • BI dashboard and reporting solutions (PowerBI, Qlik, Tableau)
  • CRM, Rate and quotation management systems
  • RPA (UI Path, Automation Anywhere)
• Business process analysis and workshop animation techniques
  • Business Requirement Engineering (CBAP, PMI-PBA certification or equivalent)
  • Kaizen/rapid movement
• Project management competencies
  • PMP, SDLC, Agile, Scrum

Work schedule:

New York Office: 9 am-6 pm EST (Hybrid)

Work Experience & Education

• 4 to 7+ years of experience with a proven track record of delivery projects/initiatives, in business consultation, IT systems analysis and business process IT solution design roles.
• Prior experience in logistics / freight forwarding / NVOCC business highly preferred.
• Bachelor's degree in Computer Science, Information Systems, Business Administration, Finance Logistics or a related field.

Salary Range

$130,000-$160,000 based on education and experience level.

Perks & Benefits of OEC Group

After successfully completing and passing a standard 90-day introductory period the employee is provided with the following benefits package. This includes:

• Full Health Insurance Coverage (Medical Vision and Dental) – Paid for by the company
• Life and Accidental Insurance Coverage
• Vacation/ Personal/ Floating Days
• Biannual Performance Review with opportunities for mid-year salary adjustment and year-end bonus (contingent upon company financials and on-the job performances)
• 401K Retirement Plan with up to 3% company match

About OEC Group

Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door-to-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including: ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance and more.

Company Culture

OEC Group provides a fun, family-oriented work culture. We are a well-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team building activities!

OEC Group is an Equal Opportunity Employer.

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