Job details

Developer Support Specialist III

Calendly is seeking a Developer Support Specialist III to join their Customer Experience team, providing high-touch support to enterprise customers and enhancing the developer community.

Skills

Experience with SAML/SSO/SCIM integrations
Proficiency in web development languages including HTML, CSS, Javascript
Excellent communication skills
Strong time management skills

Responsibilities

Deliver outstanding customer experiences by resolving complex issues.
Offer detailed support for enterprise customers, focusing on development and integration challenges.
Conduct in-depth analysis of development practices.
Act as a consultant for enterprise customers.
Develop and maintain resources for the developer community.
Address customer inquiries related to APIs and integrations.
Uphold exemplary service metrics.
Collaborate with Product teams for customer feedback.
Resolve intricate technical issues.
Provide technical mentorship to customer experience teammates.

Education

1+ year of coding and development experience or equivalent
Relevant technical education preferred

Benefits

Quarterly Corporate Bonus program
Equity awards
Competitive benefits package

To read the complete job description, please click on the ‘Apply’ button

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By Calendly

Calendly is on a mission to take the work out of scheduling so that our customers can accomplish more. Our product is used by millions of people across many industries including sales, recruiting, customer success and education.

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