Status: Full-time, Temporary (Expected Contract End Date: March 31st, 2026)
Vacancies: One
FTE: 1.0
Schedule: Monday - Friday, 8:30 a.m. - 4:30 p.m.
Location: Calgary Zone
Benefits: Yes
Salary range: $42,000 - $51,000/yr
The Calgary West Central Primary Care Network (CWC PCN) is a non-profit organization committed to a healthier future. We work alongside more than 490 family doctors to provide support for continuous health care.
We are seeking a Patient Care Coordinator (PCC) to join our Patient’s Medical Home (PMH) team. In this role, the PCC supports physicians and PMH team members by coordinating patient care to improve overall patient outcomes.
This role is primarily a work from home position with some occasional in-person work at our Main Office or physician clinics in the Calgary area. Therefore, the successful candidate must be located within Calgary or the surrounding area (e.g., Cochrane, Airdrie, Chestermere, etc.).
This is a full-time, temporary contract (maternity leave cover). The contract is expected to end on March 31st, 2026.
Panel management and EMR standardization:
Coordination of patient care:
Education: A Medical Office Assistant (MOA) certificate or diploma, or a post-secondary diploma or certificate in a related area such as Licensed Practical Nurse, Medical Secretary, or Unit Clerk, is required. Equivalencies of education may also be considered.
Experience: A minimum of two years of experience in the following is required:
A minimum of two years of experience in the following is an asset:
Functional knowledge:
Technical: Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams). Virtual patient care platforms. Electronic Medical Records (EMR) systems.
Background check: A clear Criminal Background check is required to start.
We have been recognized as an Alberta Top 85 Employer for 2025. Employees of the CWC PCN enjoy a competitive salary and benefits package that includes employer-paid premiums for health and dental benefits, health spending/wellness account, eligibility to contribute to our group RRSP plan and receive an employer match, flexible working options, generous vacation and personal time off allowances, education days, as well as professional development opportunities.
The CWC PCN is a leader in the provision of primary care through collaboration, innovation, and teamwork, creating healthy patients and satisfied providers.
The CWC PCN is committed to providing a physically, emotionally, and psychologically safe environment for all workers, patients, and visitors. We are also committed to promoting policies internally that ensure team members across the organization feel they belong and can perform to their best capacity in a supportive and respectful work environment.
To apply to this position, please submit your application to the posting on the CWC PCN website. When you apply, please include the following:
Due to the high volume of applications we receive, only those who apply through the CWC PCN website will be moved forward in the recruitment process. This is a necessary step as we require important information from our application form.
Our hiring practices ensure that all qualified candidates are considered and decisions are merit-based. We invite applicants of all racial and ethnic backgrounds, ancestry, religious beliefs, gender/gender identity, sexual orientation, age, family/marital status, and physical and mental disabilities.
The CWC PCN welcomes and encourages applications from persons with disabilities or those needing an accommodation based on any other protected ground. Accommodations are available on request for candidates taking part in the selection process. To request an accommodation, please email careers@cwcpcn.com.
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
Posting will remain open until the role is filled.
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