Starbucks Careers, Benefits, Review

Every day at Starbucks we set out to be a different kind of company that champions Our Mission and Values rooted in providing a third place that is welcoming to everyone. From our early decision to offer healthcare to part-time workers to our commitment to support diverse hiring and economic development through our community store initiative – we have been dedicated to creating not just opportunity, but equal opportunity.

Our journey continues as we are guided by intentionality, transparency and accountability.

• Culture of Belonging: Through our community partnerships, feedback from our partners (employees) and customers, and counsel from civil rights and community leaders, Starbucks will continue our journey to be a place where everyone is welcome. Visit our Equity, Inclusion and Diversity timeline to learn about the progress we’ve made, including:
  • Building on the work in our prior Civil Rights Assessments conducted by Covington & Burling under the leadership of former Attorney General Eric Holder.
  • Continuing our commitment to 100 percent gender and racial pay equity. We’ve achieved it – and maintained it – for partners in the U.S., and we’re working toward reaching 100 percent gender equity in pay for Starbucks partners globally.
  • Providing resources for partners to help drive thoughtful dialogue around critical issues, including our publicly available To Be Welcoming curriculum created in partnership with Arizona State University. The course content was developed by a team of more than 50 subject matter experts at ASU, drawing from industry-leading research on topics related to bias and empathy.

• Employee Resource Groups: Our Partner Networks are partner-led groups that bring together people with shared identities and experiences, along with allies, to promote a culture of inclusion and contribute to the success of our partners and our business. They are thoughtful advocates and powerful voices to help promote change and understanding within the organization and beyond.

• Advancing Inclusion and Diversity with Transparency: The way we hire, develop and advance our partners is critical to our journey toward inclusion, diversity and equity at Starbucks. Here you can find our current workforce diversity data, as well as our most recent filings with the Equal Employment Opportunity Commission. We have set Inclusion and Diversity goals based on retention rates and progress toward achieving BIPOC representation of at least 30% at all corporate levels and at least 40% of all retail and manufacturing roles by 2025. We will continue to share our progress regularly. We will incorporate measurements focused on building inclusive and diverse teams into our executive compensation programs

Learn more about our commitment to inclusion, diversity and equity at Starbucks Stories & News.

Expect more than coffee

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee but also connection. We’re a neighborhood gathering place, a part of your daily routine. Get to know us and you’ll see: we are so much more than what we brew. We call our employees partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality coffee in the world, to the way we engage with our customers and communities to do business responsibly. 

Our Mission
With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection. 

Our Values
When we show up at our best, we deliver performance through the lens of humanity:

• Craft
• Courage
• Results
• Belonging
• Joy

These are the values that make us who we are.

A culture of inclusion

We're committed to upholding a culture where inclusion, diversity, equity and accessibility are valued and respected. Your entire experience—starting with your application—is designed to be the beginning of an inspirational journey, where you are treated warmly and with transparency, dignity and respect. 

We actively hire individuals with disabilities and provide reasonable accommodations and assistive technologies that enable people to do their jobs. Starbucks is committed to offering reasonable accommodation for job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.

Our many Partner Networks (also referred to as employee resource groups) work to create an inclusive environment across Starbucks representing the broad spectrum of our partner backgrounds.

Opportunity for All

As a leader in hiring great talent, Starbucks has and will always look to create opportunities for our partners and customers in the communities we serve. Our goals are focused on hiring more Opportunity Youth, refugees, veterans and military spouses. To date, we have hired over 40,000 Veterans and military spouses since 2013.

Training and development 

At Starbucks, we are devoted to supporting, engaging and investing in the development of our partners. Our people are one of our most valuable assets and we provide learning opportunities to develop skills, further careers and help partners achieve their personal and professional goals. As a partner (employee) who is curious, collaborative and a continuous learner, you’ll have limitless opportunities to make an impact and thrive, all while becoming your personal best and being recognized for it. We reward partners who achieve results, live our mission and values and help others succeed. 

In addition, eligible U.S. partner working part- or full-time receive 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. Choose from over 100 diverse undergraduate degree programs, and have our support every step of the way.

Empowered to live life well

Starbucks succeeds when our partners do, and we believe that success is best when shared. Our world-class benefits and programs for eligible part- and full-time partners are tailored to your needs. Your Total Rewards package includes base pay and bonus, benefits, retirement savings, stock and perks.

BENEFITS

Health Coverage

Starbucks offers partners the choice of multiple coverage levels for medical, dental and vision plans, as well as Health Care and Dependent Care reimbursement accounts, life insurance, disability and accident coverage.

Stock, 401(k) & Financial Well-Being

Our competitive 401(k) retirement plan includes a generous company match, and we offer partners discounted company stock (S.I.P.) as well as participation in our equity reward program, Bean Stock. In addition, partners can save for the unexpected with help from My Starbucks Savings, with cash incentives for eligible partners at key savings milestones.

Paid Time Off

Both non-retail and retail partners are eligible for paid vacation days and partner and family sick time, while salaried / non-retail partners also receive two personal days per year. Starbucks observes seven paid holidays, during which retail hourly partners are paid 1½ times their base hourly rate of pay for any hours worked on these holidays.

Parental Leave

Eligible partners welcoming a new child may receive time off and pay replacement through parental leave. Starbucks also provides Family Expansion Reimbursement of up to $10,000 per adoption, surrogacy or Intrauterine Insemination for eligible partners.

Education & Student Loan Management

Starbucks offers eligible partners the opportunity to earn a bachelor’s degree with 100% tuition coverage, coaching, counseling and advising through Arizona State University’s top-ranked online degree programs. Learn more at starbucks.asu.edu. We also offer Student Loan Management through Tuition.io with access to tools, resources, and student loan coaches to help partners navigate financing options and manage student loan debt.

Commuter Benefit

We offer our partners easy ways to take care of work-related commuter expenses, like transit passes funded by pretax payroll deductions.

Partner Assistance

Our Caring Unites Partners (CUP) Fund helps Starbucks partners in financial crisis resulting from illness, death in the family, natural disasters or other extreme circumstances.

Starbucks Total Rewards

From free coffee to pay bonuses, Starbucks partners enjoy some of the most competitive and comprehensive benefits available. Click below to view our complete U.S. employee benefits package guide.

PERKS

Coffee and Tea Markout

Partners are eligible to receive a free pound of coffee or box of tea every week.

In-Store Discount

Partners receive a 30% discount on purchases of beverages, merchandise and food. 

Recognition Programs 

Starbucks recognizes partner contributions at all levels of achievement through formal and informal programs.

Partner Networks

These employee resource groups bring together partners with common interests, helping connect them to growth opportunities and ways to serve communities. 

Affiliate Discounts

Partners enjoy discounts at local and national retailers as well as select providers of benefits like auto, home and pet insurance.

Care@Work by Care.com 

All U.S. partners have access to up to 10 backup care days for kids and adults per year, plus senior care planning and a premium membership to Care.com.

Spotify Premium Subscription

All U.S. partners enjoy full-service Spotify, choosing what to listen to, creating radio stations and accessing Starbucks® in-store playlists. 

Elite Athlete Program

Starbucks supports partners participating in athletics at a world-class level. 

Matching Gifts Program

We match partners’ individual contributions of financial gifts or time to eligible nonprofits; up to $1,000 per fiscal year. 

On-Site Gym, Daycare and Dry Cleaning

Partners working in the Starbucks Support Center enjoy multiple services under one roof, designed to enhance work-life balance.

Future leaders start here

We’re committed to the success of our partners (employees). Every eligible U.S. partner working part- or full-time receives 100% tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program. Choose from over 80 diverse undergraduate degree programs, and have our support every step of the way.

Honoring our Servicemembers

To show our gratitude to our veteran partners for their service, they can extend an additional Starbucks College Achievement Plan benefit to a qualifying family member of their choice. The participating family member will receive all of the same benefits as our partners in the program, with access to over 80 different degree programs.

Pathway to Admission

Pathway to Admission is an expansion of our Starbucks College Achievement Plan benefit. Through this program, Starbucks and Arizona State University provide an admissions pathway for benefits-eligible partners (employees) who do not initially qualify for academic enrollment. Through Pathway to Admission, eligible partners (employees) can take up to 10 college-level courses to earn their admission into the university, with credit conversion costs fully covered.

Corporate Roles

Create the future of our company

Everything we do at our corporate offices supports our retail stores, and in turn makes an impact on the communities we’re proud to be part of. Opportunities in our Starbucks Support Center span diverse business groups and geographies alike. 

WE'RE HIRING FOR

• Technology
• Accounting
• Administrative Support
• Finance
• Human Resources
• Legal
• Marketing and Creative Studio
• Operations
• Public Affairs and Communications
• Research and Development
• Sales and Account Management
• Store Development and Design
• Strategy
• Supply Chain

Technology Careers at Starbucks

Technology at Starbucks encourages innovation and forward-thinking solutions with their world class tech team. If you are a technology leader driven by innovation and want to be a part of something bigger, industry-leading work, join us.

We have a world-class Web and API Engineering team focused on building elegant and scalable applications that are used by millions across the globe. If you are a technology leader driven by innovation and want to be a part of some amazing, industry-leading work, join us.  

Technology at Starbucks encourages big ideas and forward-thinking solutions. Through pioneering projects such as Mobile Order & Pay and our Starbucks Rewards™ loyalty program, you will have the opportunity to make exciting contributions to the digital landscape.

Retail Hourly & Retail Leadership Roles

Join us. Inspire with every cup.

Working in a Starbucks® store is different from any other job. You are creating moments of connection with our customers every day, all around the world. You will handcraft delicious beverages and build relationships with our customers and with your fellow partners. We offer great benefits and an environment that is truly welcoming.

Ignite your coffee passion

The Starbucks Reserve® Roastery and Princi® Bakery are bringing a premium food and craft coffee experience to our Starbucks Reserve, Princi and Roastery locations. Our partners are obsessed with craft, extraordinary ingredients and memorable customer connections. Join us and ignite your culinary career and coffee passion with us.

Retail Leadership

Our store leaders bring the Starbucks experience to life by managing store operations, driving financial success, building great teams and building a meeting place in their communities Their work goes beyond a perfectly made beverage: it's about human connection. They enjoy being able to achieve these aspirations autonomously, while leveraging our world class brand and business practices.

WE'RE LOOKING FOR

• Baristas
• Shift Supervisors
• Shift Managers
• Assistant Store Managers
• Store Managers
• District Managers

Community

Across the globe, we serve to strengthen each community we are part of by being the neighbor every neighborhood wants.

Strengthening communities

Each Starbucks® store is a part of a community, and we’re committed to strengthening neighborhoods wherever we do business. We plan to rescue 100% of food available to donate by 2020 in U.S. company-owned stores and have 100% of our stores worldwide participating in community service annually by 2020. 

Partner Networks

These employee resource groups bring together partners with common interests, helping connect them to growth opportunities and ways to serve communities.