Call Center and Customer Service Reps-Patient Access Specialist II

Job Snapshot:

A Johns Hopkins Patient Access Specialist II provides exceptional customer service while scheduling appointments and managaing inbound calls with patients and providers.

Job Requirements:

High School diploma or GED

Minimum of 2 years related experience in medical office, hospital, or call center

Ability to work in a fast paced and structured, metric-driven environment

Excellent communication skills

What Awaits You:

A hybrid work status- 1 day per week on site in Baltimore City, 4 days work from home

Standard day hours, M-F 8-5, no weekends or nights

Room for growth

Great benefits including paid time off and tuition reimbursement

Ability to help others and save lives

Important Notices:

***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your new employee pre-boarding. Exceptions to the COVID-19 vaccination requirement may be granted for medical reasons and religious beliefs. Requests for medical exceptions must be submitted at your occupational health screening. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities.

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.