Job details

Call Center

Bring your career aspirations to life with AIA!

Responsible for handling customer inquires via telephone, email, or online platform

• Provide timely response to customers in areas of product information, outpatient / inpatient services, claims, premium payment and policy termination • Process customer instructions / request • Troubleshoot and resolve customer complaint • May reach out to customers whose policies have lapsed in an attempt to retain them

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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3.7

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CEO of AIA Group

Lee Yuan Siong

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By AIA Group

Our Vision is to be the pre-eminent life insurance provider in the Asia-Pacific region. That is our service to our customers and our shareholders. Our Purpose is to play a leadership role in driving economic and social development across the regi...

6 jobs

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INDUSTRY

Insurance Carriers

TEAM SIZE

10000+

LOCATION

Hybrid, based in Hong Kong, Hong Kong

DATE POSTED

August 5, 2023