Inside sales Coordinator

Join CanApprove as an Inside Sales Coordinator, where your expertise will be valued in a thriving educational consultancy environment. At CanApprove, we are dedicated to providing top-notch services to individuals seeking to study abroad or plan their immigration journey. As an Inside Sales Coordinator, you will play a pivotal role in driving our sales efforts while ensuring our clients receive personalized and high-quality support throughout their decision-making process. You will work in a dynamic team that emphasizes collaboration, efficiency, and customer satisfaction, striving to create opportunities for individuals looking to expand their horizons. Your responsibilities will involve managing client inquiries, maintaining up-to-date records of interactions, and collaborating with various teams to deliver seamless service. Your strong communication skills and ability to build relationships will be crucial in converting leads into satisfied clients, contributing to the overall growth and success of CanApprove. This position is perfect for someone who thrives in a fast-paced environment, has a passion for sales and customer service, and is looking to grow professionally within the education and immigration consultancy sector. We welcome dedicated individuals who are eager to make a difference by helping others reach their goals, and we're excited to see how you can contribute to our mission.

Responsibilities

• Respond to client inquiries via phone, email, and chat in a timely manner.
• Maintain and update customer relationship management (CRM) database with accurate client information.
• Assist in developing and implementing strategic sales plans to meet and exceed targets.
• Collaborate with the marketing team to design promotional materials and campaigns.
• Build strong relationships with clients to understand their goals and provide tailored solutions.
• Coordinate and participate in sales meetings and presentations for potential clients.
• Monitor sales performance metrics and generate reports to identify areas for improvement.

• Proven experience in inside sales or customer service roles, preferably in the education or consultancy sector.
• Strong interpersonal and communication skills to effectively engage with clients.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Detail-oriented with strong organizational skills to maintain accurate records.
• A self-motivated individual with a desire to achieve sales targets and goals.
• Bachelor's degree in Business, Marketing, or a related field is preferred.