FAST Workflow Configuration Principal Consultant

As a FAST Workflow Configuration Principal Consultant at Capco, you will implement technical requirements through the configuration of the FAST PAS. Your responsibilities include customizing the FAST PAS, conducting system testing, improving adherence to standards, and collaborating with other teams to ensure effective and innovative solutions that adhere to clients' needs.

To qualify for the role of FAST Workflow Configuration Principal Consultant at Capco, candidates should possess a bachelor's degree in Computer Science, Information Systems, or a related field. Additionally, a minimum of 7 years of experience in configuring and managing the FAST platform using FAST Composer is essential.

In the role of FAST Workflow Configuration Principal Consultant at Capco, you will work closely with clients to understand their technical requirements, provide recommendations on configuration options, and ensure that the FAST PAS meets their specifications, ultimately bringing significant value to their business operations.

Key skills for a FAST Workflow Configuration Principal Consultant at Capco include proficiency in FAST system configuration, excellent problem-solving abilities, strong communication skills, and a collaborative mindset. An in-depth understanding of the FAST ecosystem and insurance-related processes is also crucial.

Capco fosters a creative and collaborative work culture for its FAST Workflow Configuration Principal Consultants. The environment promotes rapid learning, minimal bureaucracy, and a strong emphasis on innovation, allowing consultants the freedom to focus on client solutions and their professional growth.

In response to this question, detail your extensive experience with FAST Composer, focusing on specific projects where you customized the FAST PAS. Include the challenges you faced, how you addressed them, and the outcomes that benefitted your clients.

Explain your systematic approach to troubleshooting by outlining the steps you take to identify, diagnose, and resolve issues. Mention any tools or methodologies you utilize to ensure accurate problem-solving.

Talk about your commitment to quality assurance through regular design and configuration reviews, documentation, and staying updated with industry standards. Describe specific practices you’ve implemented in previous roles.

Share your techniques for simplifying complex technical jargon into relatable terms for non-technical audiences, possibly providing an example from your past experience where successful communication led to better project understanding and outcomes.

Discuss the importance of collaboration in your role, such as working with solution architects and client teams. Provide examples of how effective collaboration has enhanced project success rates in your career.

Illustrate a specific scenario where you had to balance tactical and strategic goals, explaining the factors you considered and how you arrived at a successful solution that satisfied both immediate and long-term needs.

Reflect on a couple of significant challenges you’ve encountered within FAST configuration, detailing your problem-solving approach and how these experiences have equipped you to handle similar situations in the future.

Explain your methods for keeping abreast of FAST platform updates, such as participating in webinars, joining professional networks, or accessing training resources. Emphasize the importance of being informed in your role.

Share a specific success story where your FAST configurations led to tangible improvements in a client’s operations, highlighting the metrics or feedback received post-implementation and how it strengthened your relationship with them.

Articulate your knowledge of the intersection between the FAST platform and the insurance industry, discussing trends, challenges, and opportunities that require a nuanced understanding of both domains.