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Senior Lead AI Engineer

Center 3 (19075), United States of America, McLean, VirginiaSenior Lead AI EngineerOverview:At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.Team Description:The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact.In this role, you will:• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.• Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.• Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems.• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.The Ideal Candidate:• You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good.• Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production.• You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven.• You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss.• You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown.Basic Qualifications:• Bachelor's degree in Computer Science, Engineering, or AI plus at least 6 years of experience developing AI and ML algorithms or technologies, or Master's degree plus at least 4 years of experience developing AI and ML algorithms or technologies• At least 6 years of experience programming with Python, Go, Scala, or JavaPreferred Qualifications:• 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud)• Experience designing, developing, integrating, delivering, and supporting complex AI systems• Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders• Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang• Master's degree in Computer Science, Computer Engineering, or relevant technical field• Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost• Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production• Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peersCapital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $234,700 - $267,900 for Sr. Lead AI EngineerSan Francisco and San Jose, California (Hybrid On-Site): $248,700 - $283,800 for Sr. Lead AI EngineerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email toCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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What You Should Know About Senior Lead AI Engineer, Capital One

As a Senior Lead AI Engineer at Capital One in Southborough, MA, you will be at the forefront of transforming banking through cutting-edge AI technology. Your role is pivotal in creating responsible and reliable AI systems that enhance customer experiences and streamline operations. Collaborating with a talented cross-functional team, you’ll design and develop AI-powered products that will redefine how associates work and how customers engage with Capital One. With a strong emphasis on innovation, you will leverage advanced technologies such as AWS Ultraclusters, Huggingface, and PyTorch, allowing you to invent state-of-the-art optimization techniques to improve AI performance. Your deep technical knowledge and problem-solving skills will be crucial as you contribute to the technical vision and long-term roadmap of foundational AI systems. You’ll have the opportunity to mentor others, lead projects, and explore the latest research, all while helping Capital One remain a leader in AI and machine learning. If you’re passionate about building systems that have a meaningful impact and thrive in a dynamic, collaborative environment, this is the perfect role for you.

Frequently Asked Questions (FAQs) for Senior Lead AI Engineer Role at Capital One
What are the responsibilities of a Senior Lead AI Engineer at Capital One?

As a Senior Lead AI Engineer at Capital One, you will be responsible for designing, developing, testing, and deploying AI software components. Your key duties will include overseeing the entire lifecycle of AI-powered products, partnering with cross-functional teams, and leveraging various AI technologies to enhance product functionality. You'll also focus on model training, large language model inference, and ensuring the responsible use of AI systems.

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What qualifications are required for the Senior Lead AI Engineer position at Capital One?

To qualify for the Senior Lead AI Engineer position at Capital One, candidates should have a Bachelor’s degree in Computer Science, Engineering, or AI, with a minimum of six years of relevant experience in developing AI and ML algorithms. Alternatively, a Master’s degree with at least four years of experience is acceptable. Proficiency in programming languages such as Python, Java, or Scala is also crucial for the role.

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How does Capital One leverage AI and ML technologies?

Capital One leverages AI and ML technologies by integrating them into their banking processes to enhance customer interactions. This includes real-time assistance, fraud detection, and personalized recommendations. The insights generated through AI enable Capital One to deliver value and create a more intuitive banking experience for millions of customers.

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What personal qualities are ideal for a Senior Lead AI Engineer at Capital One?

The ideal candidate for the Senior Lead AI Engineer position at Capital One thrives in fast-paced environments, possesses strong problem-solving abilities, and is passionate about innovating within the AI space. This role requires resilience, the ability to communicate complex ideas clearly, and a collaborative spirit to work effectively with diverse teams across the organization.

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What kind of projects will a Senior Lead AI Engineer work on at Capital One?

A Senior Lead AI Engineer at Capital One will engage in projects focusing on developing scalable AI solutions, optimizing AI training processes, and enhancing product capabilities with advanced AI models. Projects may also include designing systems that are responsible and compliant with governance and ethical standards in AI, ensuring that advancements in technology align with the company's mission to change banking for good.

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Common Interview Questions for Senior Lead AI Engineer
Can you describe your experience with AI technologies in your previous roles?

When answering this question, you should outline your hands-on experience with various AI technologies such as machine learning frameworks and cloud platforms. Be specific about the projects you worked on, the tools you used, and the impact your work had on those projects.

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What approaches do you take to stay current with AI research?

Express your strategies for keeping up with the latest AI research, such as subscribing to journals, attending conferences, or participating in webinars. Discuss how you incorporate new findings into your work and how they might influence your problem-solving tactics.

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How do you ensure the AI systems you develop are scalable?

Explain your understanding of scalability in AI systems, including designing for load balancing, efficient model management, and leveraging cloud infrastructure. Provide examples of how you've ensured your systems can handle increasing traffic while maintaining performance.

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What’s your experience with model training and optimization techniques?

Detail your experience in training AI models, discussing specific techniques you have used for optimization. Mention any models you worked with, the algorithms you preferred, and how you measured success in these processes.

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How do you handle challenges when developing AI products?

Provide an example of a challenge you faced in a past project and how you overcame it. Highlight your problem-solving skills, adaptability, and ability to collaborate with others to find practical solutions.

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Could you discuss a project where you led a cross-functional team?

Talk about a specific project where you took a leadership role. Describe the team dynamics, how you facilitated communication, and the key outcomes of the project as a result of effective collaboration.

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What programming languages are you most comfortable with and why?

Discuss your proficiency in programming languages relevant to AI development. Offer any personal insights on why you prefer certain languages for specific tasks and how they've contributed to your success in previous projects.

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Can you explain your understanding of ethical AI development?

Share your perspective on ethical AI development, emphasizing the importance of fairness, accountability, and transparency. Provide examples of how you've ensured these principles in your work or how you would apply them in future projects.

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What do you think sets Capital One apart in the AI industry?

Discuss your knowledge of Capital One's initiatives in AI and how they differentiate themselves from competitors. Be sure to touch on their commitment to responsible AI use, customer experience, and innovation in the tech space.

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How do you approach mentoring junior engineers?

Illustrate your mentoring philosophy and practices. Explain how you provide guidance, offer feedback, and create an environment where junior engineers feel supported in their growth and development.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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DATE POSTED
December 8, 2024

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