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West Creek 8 (12080), United States of America, Richmond, Virginia Senior Risk Manager - Card Risk As a Senior Risk Manager in Capital One's Card Risk Office you will apply your risk, process, and project management skills to support our Channels Servicing Strategy organization. You will be a Risk Specialist responsible for working across the enterprise to develop and implement cutting edge Risk solutions to ensure Capital One's continued stability and success. Senior Risk Managers partner with Executives and their teams to identify potential Risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded.Senior Risk Managers at Capital One are highly motivated Risk Management professionals with excellent communication, and analytical skills. They have a high level of exposure across lines of business and the opportunity to work with and influence Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.Responsibilities:• Create and present compelling stories to inform and influence Executives on risk decisions• Understanding, documenting and analyzing current state capabilities regarding one or more Risk methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the Risk framework.• Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aides. Write, contribute to, edit, and deliver presentations that aid in the design, development, refinement, and usage of Risk methods.• Lead Audits and Exams to ensure timely and accurate responses to requests• Collaborate effectively across multiple organizations such as Operational Risk Management, Enterprise Risk Management, Compliance, Business Risk Offices, Operational Risk Sub-Steward organizations, Information Technology, Basel Program, Internal Audit, Regulator Relations, etc. to achieve objectives.We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.Basic Qualifications:• High School Diploma, GED or equivalent certification• At least 4 years of experience working in risk management or financial services• At least 4 years of program management experience• At least 4 years of experience supporting, partnering and interacting with internal business clientsPreferred Qualifications:• Bachelor's Degree, or military experience• 4+ years Process Management or Project Management Experience• 6+ years of Operations, Financial Services Compliance or Risk Management experience• 6+ years of risk methodologies and corporate risk practices experience• PMP, Lean, Agile or Six Sigma certification• Strong communication, problem solving and collaboration skillsAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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What You Should Know About Senior Risk Manager - Card Risk, Capital One

As a Senior Risk Manager - Card Risk at Capital One in Richmond, Virginia, you will play a critical role in driving our Channels Servicing Strategy organization. This position is perfect for someone who thrives on using their risk, process, and project management expertise to create innovative solutions that bolster the stability and success of Capital One. Here, you will collaborate with executives and teams across the enterprise to identify and mitigate potential risks, fostering an open environment where creativity and fresh ideas are both embraced and rewarded. Your journey will involve creating compelling narratives to inform executives on risk decisions, analyzing current risk methodologies, leading audits, and refining our documentation process with new guidelines and standards. You’ll also participate in cross-organizational collaborations with various teams including Operational Risk Management and Internal Audit, ensuring we meet our collective objectives. What makes our team unique is our commitment to personal growth and the flexibility offered through our hybrid work model. You will be part of a passionate group of risk management professionals, utilizing strong communication and analytical skills to influence significant decisions. If you’re ready to make a real impact and thrive in a dynamic environment, this role at Capital One is a fantastic opportunity for your career in risk management.

Frequently Asked Questions (FAQs) for Senior Risk Manager - Card Risk Role at Capital One
What are the responsibilities of a Senior Risk Manager at Capital One?

As a Senior Risk Manager at Capital One, the responsibilities include creating and presenting compelling narratives to inform executive risk decisions, documenting and analyzing current risk capabilities, leading audits, and enhancing risk methodologies through collaboration with various departments. This ensures effective risk management within the Card Risk Office.

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What qualifications are required for the Senior Risk Manager - Card Risk position at Capital One?

For the Senior Risk Manager - Card Risk position at Capital One, candidates must have a high school diploma or equivalent, a minimum of four years in risk management or financial services, and experience in program management. Preferred qualifications include a bachelor’s degree, PMP certification, and extensive experience in risk methodologies and compliance.

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Is the Senior Risk Manager role at Capital One a hybrid position?

Yes, the Senior Risk Manager role at Capital One is a hybrid position, where associates spend approximately half their workweek in the office and the other half working remotely. Specifically, Mondays and Fridays are enterprise-wide virtual days, while in-person collaboration occurs on Tuesday, Wednesday, and Thursday.

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What skills are most important for the Senior Risk Manager role at Capital One?

Critical skills for the Senior Risk Manager role at Capital One include strong communication and problem-solving abilities, excellent analytical skills, and the capacity to collaborate effectively across different organizations. These skills help in navigating the complexities of risk management and influencing strategic decisions.

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What kind of career growth can a Senior Risk Manager expect at Capital One?

At Capital One, a Senior Risk Manager can expect significant career growth opportunities through exposure to various lines of business, collaborative projects with executives, and the chance to work on innovative risk solutions. This role supports continuous learning and development within a forward-thinking corporate culture.

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Common Interview Questions for Senior Risk Manager - Card Risk
Can you describe your experience with developing risk management strategies?

When answering this question, focus on specific examples where you've successfully identified and mitigated risks in previous roles. Highlight your analytical skills, collaboration with stakeholders, and the impact your strategies had on the organization.

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How do you assess the effectiveness of risk management processes?

Explain your approach to evaluating risk management processes, including any metrics you use, audits conducted, and how feedback from teams is integrated to improve these processes. This showcases your analytical abilities and commitment to continuous improvement.

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What are some challenges you've faced in risk management and how did you overcome them?

Share a particular challenge from your experience in risk management, discuss the strategies you implemented to address it, and the outcomes. This demonstrates your problem-solving skills and resilience in difficult situations.

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How do you keep up with changing regulations in risk management?

Discuss your methods for staying updated on regulatory changes, such as attending industry conferences, continuous education, and participating in professional associations. This reflects your dedication to maintaining compliance and staying informed within the field.

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How do you prioritize risks when managing multiple projects?

Be specific about your criteria for risk prioritization, such as the potential impact on the organization, likelihood of occurrence, and alignment with corporate strategy. This illustrates your strategic thinking ability.

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What tools or software have you used in risk management?

Detail the tools and software familiar to you that support risk management tasks, such as data analysis tools, reporting systems, or auditing software. This indicates your technical proficiency and ability to leverage tools for improved outcomes.

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How do you communicate risk decisions to non-technical stakeholders?

Emphasize the importance of clear, concise communication and tailoring your messaging to meet the audience’s technical level. Provide an example of how you've effectively conveyed complex risk situations to diverse stakeholders.

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Describe a successful project you led in risk management.

Choose a project where your leadership played a crucial role. Outline your objectives, the steps you undertook, the team dynamics, and the project's impact, showcasing your project management and leadership capabilities.

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What role do you think collaboration plays in effective risk management?

Discuss the importance of collaboration in risk management and provide examples of how cross-department teamwork has led to better risk identification and mitigation strategies, highlighting your team-oriented approach.

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Why do you want to work for Capital One as a Senior Risk Manager?

Articulate your interest in Capital One’s innovative approach to risk management, its corporate culture, and the opportunity to contribute to its growth and stability. Be genuine and convey your keen interest in being part of their team.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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Full-time, hybrid
DATE POSTED
December 11, 2024

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