Patient Recruiter-PST Time Zone

Care Access is delivering the future of medicine today! Care Access has a revolutionary model that breaks down traditional barriers to clinical trials that limit participation among physicians and patients to 3%. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.

Who We Are

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.

Position Overview

The Patient Recruiter is responsible for recruiting new volunteers via telephone and guiding them through the study-specific criteria - conducting phone screenings (outgoing and incoming) with potential study subjects.

What You'll Be Working On

Duties include but not limited to:

●      Recruit study patients by calling subjects from the database and potential volunteers that have contacted Care Access (phone, email, post, etc.) and document contact accordingly.

●      Educate patients about research, indications, and what to expect during study visits.

●      Complete screening visits remotely for specific studies

●      Conduct an informative discussion with the patient.

●      Schedule study visits with subjects and make reminder calls.

●      Update StudyTeam/CRIO often and complete

●      Review and comprehend active study protocols.

●      Maintain subject screening logs.

●      Utilize multiple platforms for managing patient data and scheduling.

●      Serves as a liaison between patients and remote CRCs and local CRC’s.

Physical and Travel Requirements

·       This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. 

What You Bring

Knowledge, Skills, and Abilities:

●      Knowledge and ability to apply ICH Good Clinical Practice and applicable regulatory guidelines.

●      Excellent working knowledge of medical and research terminology

●      Comfortable working with data and technology

●      Excellent time management skills and ability to manage competing priorities.

●      Team Collaboration Skills: Work effectively and collaboratively with other team members to accomplish mutual goals. Bring a positive and supportive attitude to achieving these goals.

●      Friendly, outgoing personality with the ability to maintain a positive attitude under pressure.

●      High level of self-motivation and energy

●      Ability to adapt and be flexible to changing priorities while maintaining excellent customer service.

●      Bilingual- Spanish preferred 

Certifications/Licenses, Education, and Experience:

●      A minimum of 1 year of experience in patient recruitment

●      A minimum of 1 year of Clinical Research experience

Benefits (US Full-Time Employees Only)

●      PTO/vacation days, sick days, holidays.

●      100% paid medical, dental, and vision Insurance. 75% for dependents.

●      HSA plan

●      Short-term disability, long-term disability, and life Insurance.

●      Culture of growth and equality

●      401k retirement plan

Diversity & Inclusion

We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.

At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the

physicians and caring for patients.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is currently unable to sponsor work visas.

Employment Statement

Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.