Product Support Application Developer II
- Analyze, Design, code and test software through the production lifecycle according to functional/technical specifications that meet business requirements
- Run and monitor software performance tests on new and existing software for the purposes of correcting errors, isolating areas for improvement, and general debugging
- Administer critical analysis of test results and deliver solutions to problem areas
- Assist in software deployment as required based on build specification
- Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems
- Perform technical code reviews of peers to ensure that proper coding methodology is being adhered to
- Work within an iterative approach methodology
- Triage and work incident management requests
- Maintain an understanding of software development life cycle (SDLC), continuous integration/continuous delivery (CI/CD), and configuration management
- Sets day-to-day objectives and delivers job responsibilities that may vary outside typical norms or practices. Work consists of tasks that are occasionally not routine and often works independently and is required to apply discretion within established operational boundaries and procedures
- Perform any other job duties as requested
- Bachelor’s degree in or equivalent years of relevant work experience is required
- Five (3-5) years of development experience, to include .NET, is required
- Five (3-5) years of experience using operating system and database concepts for application troubleshooting is required
- Extensive experience with Utilization Management and Case Management systems
- Previous experience with Guiding Care preferred
- Azure cloud experience preferred
- Familiarity with monitoring tools such as Dynatrace and Splunk, preferred
- Familiarity with SRE preferred
- Effective written and verbal communication skills with demonstrated ability to explain technical information to non-technical people and non-technical information to technical people
- Proven business acumen that leads to positive results
- Hands on experience working in integrated development environments
- Hands-on software troubleshooting experience
- Experience with specific phases of the software development life cycle, especially Agile, Test-Driven Development
- Strong interpersonal skills including excellent written and verbal communication skills
- Knowledge of configuration management tools, scripting, programming and automated testing tool sets
- Flexible and adaptable in regards to learning and understanding new technologies
- Highly self-motivated and directed, technically proficient, highly logical with strong attention to detail
- Proven analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks while working both independently and in a team-oriented, collaborative environment
- Innovative and pioneering spirit
- Certifications in Microsoft Training or comparable certifications for Java or other OOP languages (MCSD, etc.) preferred
- General office environment; may be required to sit or stand for extended periods of time
- Create an Inclusive Environment
- Cultivate Partnerships
- Develop Self and Others
- Drive Execution
- Influence Others
- Pursue Personal Excellence
- Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.
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