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Senior Sales Data Analyst

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, were the largest and fastest-growing automotive marketplace, and weve been profitable for over 15 years.What we doThe market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurusour employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!Role Overview:The Sales Analytics team at CarGurus is seeking a Senior Data Analyst to help empower our Sales & Service teams with data-driven tools and insights. Our mission is to enhance dealer interactions, streamline prioritization, and drive seller productivity through small but impactful gains. In this role, you will deliver analysis and insights that support revenue growth and customer retention across both US and international Sales & Service organizations.As a key member of the team, you will contribute to the Sales Reporting roadmap and work closely with Sales & Service leaders, Sales Support teams, and Data Engineering to build reporting and develop innovative tools.Key Responsibilities:• Define, refine, and execute the reporting roadmap to support a diverse range of internal stakeholders in Sales & Service.• Provide strategic insights into sales performance, funnel analysis, expansion opportunities, and sales cycle efficiency to support informed business decisions.• Create actionable reports and interactive dashboards from diverse data sources to drive informed decision-making across all levels of the organization.• Identify opportunities to improve CRM and sales motion tracking, collaborating with stakeholders to implement effective solutions.• Drive the development of sales tools, research, and strategic initiatives through efficient data sourcing and ETL processes.• Use data and models to support recommendations to leadership, enhancing business outcomes.• Maintain documentation on data and reporting protocols as processes evolve.• Enforce data governance policies to ensure data accuracy and completeness.Qualifications:• Bachelors degree in business, finance, or a related analytical field.• 5+ years of experience in an analytical role, ideally within SaaS, data strategy, or consulting environments.• At least 3 years of experience with Salesforce or similar CRM software.• Proficient in using storytelling techniques to present data insights in a clear and engaging manner, catering to diverse stakeholders• Demonstrated ability to independently analyze and synthesize complex data into clear, actionable insights.• Proficiency in SQL and advanced data modeling techniques.• Experience with ETL processes; knowledge of DBT is a plus.• Proficiency in advanced data visualization tools like Tableau or CRM Analytics. Experience in Looker is a plus.• Strong understanding of SaaS Sales KPIs and Monthly Recurring Revenue (MRR).• Strong communication skills, with an ability to translate complex data insights into actionable recommendations for business leaders• Proven ability to proactively identify and address gaps in sales processes and data management.• Driven by the challenge of enabling sales representatives and leadership to achieve their targets through insightful data analysis that supports decision-makingWorking at CarGurusWe reward our Gurus curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.We welcome allCarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potentialstarting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. Thats why we hope youll apply even if you dont check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

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What You Should Know About Senior Sales Data Analyst, CarGurus

At CarGurus, we’re on the lookout for a Senior Sales Data Analyst to join our dynamic team in Cambridge, MA. You’ll play a crucial role in our Sales Analytics team, where your analysis will empower our Sales and Service teams with data-driven insights. We’re a company committed to innovation and our mission is to streamline the automotive journey for our customers. In this collaborative environment, you will work closely with Sales leaders and Data Engineering to build robust reporting tools that enhance dealer interactions and boost productivity. Your insights will help drive revenue growth and customer retention as we expand our reach both domestically and internationally. With your expertise in data visualization and analytics, you’ll create actionable reports and interactive dashboards that inform strategic decisions across our organization. We’re excited to have you help us navigate our reporting roadmap and improve sales tracking practices with innovative solutions. If you’re someone who loves turning complex data into clear insights and has a passion for empowering others with data, we invite you to join us for this exciting journey at CarGurus!

Frequently Asked Questions (FAQs) for Senior Sales Data Analyst Role at CarGurus
What are the main responsibilities of a Senior Sales Data Analyst at CarGurus?

The Senior Sales Data Analyst at CarGurus is responsible for defining and executing the reporting roadmap, providing strategic insights into sales performance and optimizations within the Sales and Service teams. This role involves creating actionable reports and dashboards, collaborating with stakeholders to enhance CRM processes, and driving the development of impactful sales tools.

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What qualifications are required for the Senior Sales Data Analyst position at CarGurus?

Candidates for the Senior Sales Data Analyst position at CarGurus should possess a bachelor’s degree in business, finance, or a related field, along with at least 5 years of experience in an analytical role. Proficiency in Salesforce or similar CRM software, SQL, and advanced data modeling techniques is essential, along with strong communication skills for presenting data insights effectively.

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How does the Senior Sales Data Analyst role contribute to customer retention at CarGurus?

In the position of Senior Sales Data Analyst at CarGurus, your insights help in identifying expansion opportunities and improving sales cycle efficiency, directly supporting strategies that enhance customer retention. By delivering actionable insights into dealer interactions and sales performance, you'll play a key role in optimizing how our services meet customer needs.

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What tools and software are utilized by a Senior Sales Data Analyst at CarGurus?

A Senior Sales Data Analyst at CarGurus is expected to be proficient in SQL, data visualization tools like Tableau or Looker, and have experience with ETL processes. The role also involves working with Salesforce or similar CRM systems and using data storytelling techniques to present insights clearly to various stakeholders.

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Is there room for advancement for a Senior Sales Data Analyst at CarGurus?

Absolutely! CarGurus fosters a people-first culture that emphasizes career growth and development. As a Senior Sales Data Analyst, you'll have the opportunity to take on additional responsibilities, lead strategic initiatives, and contribute to innovative projects, all of which can pave the way for future advancement within the company.

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What is the work culture like for a Senior Sales Data Analyst at CarGurus?

CarGurus prides itself on a collaborative and inclusive work culture. As a Senior Sales Data Analyst, you will experience a friendly environment that values innovation, diversity of thoughts, and open communication, allowing all employees to thrive while working towards common goals.

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How does CarGurus support work-life balance for its Senior Sales Data Analysts?

CarGurus promotes a flexible hybrid work model and has robust time-off policies to encourage work-life balance. The company also provides thoughtful benefits, including free lunches, wellness apps, and accommodations for personal needs, ensuring that employees have the support they need to excel both at work and in their personal lives.

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Common Interview Questions for Senior Sales Data Analyst
Can you describe your experience with data visualization tools as a Senior Sales Data Analyst?

In your response, highlight specific projects where you've utilized tools like Tableau or Looker to create actionable insights. Discuss how your visualizations helped stakeholders make data-driven decisions and improved sales strategies.

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How do you approach analyzing sales performance metrics?

Explain your methodology for gathering and interpreting sales data. Mention the importance of funnel analysis and how you leverage insights to identify bottlenecks and recommend improvements to optimize sales processes.

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Describe a challenging data project and how you overcame obstacles as a Senior Sales Data Analyst.

This is an opportunity to showcase your problem-solving skills. Share details about specific challenges you faced, such as data inconsistencies or stakeholder misalignments, and how your analytical skills and communication facilitated a successful outcome.

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How do you ensure data accuracy and governance in your analysis?

Discuss your understanding of data governance policies and your experience in enforcing them. Give examples of how you maintain documentation and ensure that all data practices comply with organizational standards.

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What role does storytelling play in presenting your data insights to stakeholders?

Define storytelling in the context of data analysis and why it’s crucial. Share examples of how you've successfully engaged stakeholders by transforming complex data into clear narratives that drive action.

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How do you prioritize reporting tasks in a fast-paced environment like CarGurus?

This question assesses your organizational and prioritization skills. Provide strategies for managing deadlines, collaborating with teams, and how you determine which reports are urgent and impactful.

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What methodologies do you use for data sourcing and ETL processes?

Share your knowledge of different ETL methodologies and tools. Discuss how you've applied these processes to gather and prepare data for analysis, ensuring it aligns with business objectives.

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How would you handle a situation where your data insights conflict with the opinions of senior leadership?

This question gauges your diplomatic skills. Explain how you would present your findings respectfully and supportively, backing your data insights with solid evidence and remaining open to discussion.

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What key performance indicators (KPIs) do you think are vital for assessing SaaS sales performance?

Discuss the significance of KPIs like Monthly Recurring Revenue (MRR), Customer Acquisition Cost (CAC), and customer lifetime value. Explain why these benchmarks matter for strategic decision-making in sales.

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What do you see as the future of data analysis in sales at CarGurus?

Share your vision on evolving trends in data analysis, particularly in the automotive market. Discuss innovations you anticipate in sales analytics and how you would adapt these trends to enhance performance at CarGurus.

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Full-time, hybrid
DATE POSTED
November 29, 2024

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