Job details
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Senior Account Director, Fund Administration
Carta is seeking a Senior Account Director to manage portfolios of existing customers, ensuring value delivery, driving product adoption, and managing successful renewals. The ideal candidate will have significant enterprise client-facing experience.
Skills
- Customer success skills
- Excellent communication and negotiation skills
- Proactivity and strong data analysis skills
- Interpersonal skills and ability to work in a fast-paced environment
Responsibilities
- Maintain and improve customer health, retention, engagement, and adoption of Carta products
- Proactively engage with customers regarding Carta's value using technology
- Manage customers through the renewal process and negotiate win-win outcomes
- Build strong relationships with decision makers in customer accounts
- Participate in resolving customer issues and maintain high levels of engagement and satisfaction
Education
- 8+ years of enterprise client-facing experience
- Prior experience in venture capital, private equity, or accounting preferred
Benefits
- Market competitive salary
- Equity for full-time roles
- Exceptional benefits package
To read the complete job description, please click on the ‘Apply’ button
By
Carta
Our mission is to unlock the power of equity ownership for more people in more places.
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$144,000/yr - $160,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
May 6, 2024
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