Job details
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Success Enablement Manager
Cartwheel is an early-stage startup addressing the student mental health crisis through technology-enabled services. They seek a Success Enablement Manager to develop scalable processes that enhance customer experiences.
Skills
- Customer success experience
- Process building
- Technological proficiency
- Strong communication skills
- Data-driven decision making
Responsibilities
- Build and implement scalable systems and processes for customer lifecycle
- Develop and optimize onboarding guides and internal documentation
- Collaborate with cross-functional teams to improve customer experiences
- Create and implement training programs for internal teams
- Drive the adoption of Success tools and manage enablement programs
- Analyze data to drive process improvements
Education
- Bachelor’s degree in relevant field
Benefits
- Competitive compensation
- Excellent health insurance
- Meaningful equity ownership stake
- Flexible paid time off
- 401K with employer match
- $500 annual educational stipend
- Macbook
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$90,000/yr - $105,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 10, 2024
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