Job details

Enterprise Account Manager

Casechek is looking for a Senior Enterprise Account Manager to build and nurture strong relationships with key stakeholders, ensuring maximum value from the platform.

Skills

Proficient with Salesforce and Microsoft Office Suite
Excellent verbal and written communication skills
Strong attention to detail and organizational skills
Strong analytical skills with the ability to interpret data insights
Experience working with data-heavy products

Responsibilities

Develop and maintain professional relationships with enterprise-level clients
Act as the primary liaison between the company and clients for strategic oversight and support
Address and resolve client issues efficiently through various communication channels
Monitor and analyze client account health, providing regular updates internally
Identify trends and provide insights to drive improvements
Collaborate with the Customer Success Team to ensure client satisfaction
Lead special projects as requested