Cash App Specialist - Senior

Overview: The Cash Applications Specialist I will be responsible for processing and reconciling account receivables and remittances, addressing any payment issues. They will interface with customers as needed for missing remittances or information to properly apply payments. Responsibilities:

• Ensure cash is created in the system
• Ensure cash is posted to correct customer accounts
• Ensure cash is applied down to the invoice level
• Manage small balance adjustments (relative to application of cash)
• Manage application of credits and invoices (i.e., zero balance batches or adjustment batches)
• Manage unapplied cash (attached to the customer level but still needs to be identified at the invoice level) and unidentified cash (need to identify the right customer/account and then invoice)
• Contact customers for remittance details
• Provide next steps/brief answers to driver, KAR, customer, and sales team calls/questions/web inquiries (e.g., terms, pricing, credits available)
• Work collaboratively with other internal team members (e.g., Research Specialist) to identify, address, and resolve items from potentially disparate pieces of the company’s financial interests Qualifications: High School degree and 2-5 years’ experience of which 1 or more is job-related experience; or equivalent combination of education and experience. Associates degree or higher preferred and 3 plus years of job-related experience preferred. NACM Certification preferred. To perform this job successfully, an individual should have knowledge of: Microsoft Suite Accounting Software – Oracle AR Internet Software – Browsers and search engines Spreadsheet Software – Microsoft products Miscellaneous – 9ci, Salesforce, CCAAS, Experian, Fintech, iControl, Banking software We are an Equal Opportunity employer.